Update: We can confirm that the pavlovia server was fortunately in a building that was not affected by the fire. We are currently waiting to hear when OVH will be able to turn the power back on and we will update you as soon as we know more. We have some rather shocking news right now that the comp…

Just to check if I understand correctly. Since Pavlovia servers are not in affected buildings, there would NOT be any data loss and we just need to wait for OVH to bring the servers back online, which according to this twitter https://twitter.com/olesovhcom/status/1369665936379281409 , would be somet…

Yes, I’m just preparing a post about that and giving more info about the whys etc. The long and short of it is that no data are lost at all. We were hoping they’d have power back earlier than that but we are currently rebuilding Pavlovia at a new site from backup data (unfortunately, it takes time t…

Hello Jon, Thank you for updating us. I was planning to start running my experiment on Friday. Do you think the server will be ready at that time? If it is not, I should look for other options since I already collected data from my participants. (I should not wait long between data collection due t…

Hi Kübra, Sorry to hear you have been affected by this. We have sent you a direct message so we can take it from there. Becca

Hello Jon and Becca, Unfortunately, we had to start running our study today and we need to collect the data very urgently (before this weekend). Do you think it is possible to do before Friday? Who can we contact in this case? Thank you very much for your help, Kinds regards, Alice

Dear @Becca , I am running a multiple session study and each session must occur approximately 7 days after each one, so it would be very problematic for me to just have access to pavlovia next week as I would potentially have to lose some participants who have started the experiment in the previous …

Hi Becca and Jon Currently, we are conducting an experiment, and we have made appointments with several participants for the next few days. Can you give as a reference date for when the page will be back? That would help us and our participants to plan ahead.

Hey Jon and Becca, thanks for keeping us updated throughout this very unfortunate event! We are in the middle of running a multiple-session experiment, with 1 day of break between sessions. We have delayed the 2nd session for a couple of participants today, but have the sixth and final session sch…

Hi Jon Thank you for working on this. I also have a multiple-session study where each session would take place 3 days apart. We have already re-scheduled 3 participants from today and we have more participants scheduled for tomorrow and Friday. May I know when is the earliest that you can get the s…

Pavlovia is currently down: fire at datacenter

Announcements

Topic		Replies	Views
Pavlovia is dead: No online experiments are running or possible Online experiments	2	1047	March 10, 2021
Getting studies running again on Pavlovia Announcements	40	5968	March 23, 2021
SERVER NEWS: final merge Announcements pavlovia	40	3433	March 26, 2021
Can't open Pavlovia.org Other	21	1877	March 10, 2021
SERVER NEWS: Data from pre-fire now available at tmplovia.org Announcements	30	3501	March 25, 2021

Pavlovia is currently down: fire at datacenter

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