Update: We can confirm that the pavlovia server was fortunately in a building that was not affected by the fire. We are currently waiting to hear when OVH will be able to turn the power back on and we will update you as soon as we know more. We have some rather shocking news right now that the comp…

Hi everyone we can confirm that the pavlovia server was fortunately in a building that was not affected by the fire. We are currently waiting to hear when OVH will be able to turn the power back on and we will update you as soon as we know more.

This suggests that they said they would, but I don’t doubt it will probably take them a while to retrieve everything for everyone affected. [image] Server and data storage security? Online experiments Oh, yes, just to be clear we are certainly GDPR compliant )and we will …

Thanks Wakecarter! I thought that was the case, but couldn’t see the GDPR page via Google cache/Web archive.

[image] fgasking: Could we confirm that this was set up for Pavlovia.org as a regular task? [image] wakecarter: This suggests that they said they would, but I don’t doubt it will probably take them a while to retrieve everything for everyone affected. Data are indeed backed up but we …

Thanks Jon - I can imagine regarding the size. Had to just clarify, as its something i’m going to get asked a lot today :slight_smile:

Just to check if I understand correctly. Since Pavlovia servers are not in affected buildings, there would NOT be any data loss and we just need to wait for OVH to bring the servers back online, which according to this twitter https://twitter.com/olesovhcom/status/1369665936379281409 , would be somet…

Yes, I’m just preparing a post about that and giving more info about the whys etc. The long and short of it is that no data are lost at all. We were hoping they’d have power back earlier than that but we are currently rebuilding Pavlovia at a new site from backup data (unfortunately, it takes time t…

Hello Jon, Thank you for updating us. I was planning to start running my experiment on Friday. Do you think the server will be ready at that time? If it is not, I should look for other options since I already collected data from my participants. (I should not wait long between data collection due t…

Hi Kübra, Sorry to hear you have been affected by this. We have sent you a direct message so we can take it from there. Becca

Pavlovia is currently down: fire at datacenter

Announcements

rvgart March 10, 2021, 12:31pm 23

This post also provides some more information about the situation

Audio Stimuli Plays then Freezes for next Routine

Topic		Replies	Views
Pavlovia is dead: No online experiments are running or possible Online experiments	2	1036	March 10, 2021
Getting studies running again on Pavlovia Announcements	40	5861	March 23, 2021
SERVER NEWS: final merge Announcements pavlovia	40	3348	March 26, 2021
Can't open Pavlovia.org Other	21	1826	March 10, 2021
SERVER NEWS: Data from pre-fire now available at tmplovia.org Announcements	30	3469	March 25, 2021

Pavlovia is currently down: fire at datacenter

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