Occasional "Unable to download resource" error

Online experiments
1

URL of experiment: Pavlovia

Description of the problem: Out of dozens of participants, two have reported seeing an error about resources. The error is “unable to download resource: xyz” where xyz is this survey: Pavlovia that is embedded into the experiment. I was unable to reproduce this error on my end. Clearing the cache with CTRL+SHIFT+R also did not seem to help. Any suggestions?

Thank you!
Dominik

2

Are you using a local JSON file for your survey or the survey ID? I assume the former.

Perhaps those two participants had an unstable Internet connection.

Ctrl-Shift-R will give you the latest Builder file but you sometimes need to use an incognito tab to get the latest resources.

3

Thanks for your help, but I’m actually using the survey ID.