Not detecting higher refresh rate on extended monitor

OS Win10
PsychoPy version 2023.1.1

Hi everyone,
I am running an experiment from my 60Hz laptop to an external 360Hz monitor (although I only have the graphics processing power to run it at 120Hz). I have asked PsychoPy to run the experiment on the extended monitor at 120Hz but I keep getting an alert saying the stop times are too low for a 60Hz monitor. Does this mean that PsychoPy is not detecting the extended monitor refresh rate of 120Hz?
-and if so how can I fix it?
I’m also not sure what to make of the Stdout messages saying that the monitor specifications were not found as I have entered them in the Monitor Center and told the experiment to use them :-S
I’m quite new to these processes, any help is welcome! Thanks so much.
Here is the alert message:

Alert 3110:Your stimulus stop time of 0.0166 is less than a screen refresh for a 60Hz monitor.
For further info see 3110: Stimulus duration is less than one screen refresh — PsychoPy v2023.1.1
Alert 3110:Your stimulus stop time of 0.0083 is less than a screen refresh for a 60Hz monitor.
For further info see 3110: Stimulus duration is less than one screen refresh — PsychoPy v2023.1.1
Alert 3110:Your stimulus stop time of 0.0083 is less than a screen refresh for a 100Hz monitor.
For further info see 3110: Stimulus duration is less than one screen refresh — PsychoPy v2023.1.1
Alert 3115:Your stimulus stop time of 0.0083 seconds cannot be accurately presented for 0.0083 on a 60Hz monitor.
For further info see 3115: Stimulus duration is not possible on a standard monitor refresh — PsychoPy v2023.1.1
Alert 3115:Your stimulus start time of 4.0083 seconds cannot be accurately presented for 4.0083 on a 60Hz monitor.
For further info see 3115: Stimulus duration is not possible on a standard monitor refresh — PsychoPy v2023.1.1

The Stdout list looks like this:

404.2004 INFO Loaded monitor calibration from [‘2023_03_27 17:01’]
443.7012 WARNING Monitor specification not found. Creating a temporary one…
444.8253 INFO Loaded monitor calibration from [‘2023_03_27 16:59’]
460.0560 INFO Loaded monitor calibration from [‘2023_03_27 17:01’]
817.4845 INFO Loaded monitor calibration from [‘2023_03_27 16:59’]
853.6362 INFO Loaded monitor calibration from [‘2023_03_27 17:01’]
Generating PsychoPy script…


974.5390 INFO Loaded monitor calibration from [‘2023_03_27 17:01’]
pygame 2.1.0 (SDL 2.0.16, Python 3.8.10)
C:\Program Files\PsychoPy\lib\site-packages\psychopy\visual\basevisual.py:952: FutureWarning: elementwise comparison failed; returning scalar instead, but in the future will perform elementwise comparison
(etc…)
5.1882 WARNING Monitor specification not found. Creating a temporary one…
ioHub Server Process Completed With Code: 0
if tex in [“none”, “None”, “color”]:
################ Experiment ended with exit code 0 [pid:16820] #################
1093.6517 INFO Loaded monitor calibration from [‘2023_03_27 17:01’]

Not sure how to edit my post now :-S

Just an update to say I changed my preferences to frames instead of putting in a time and it fixed the problem :slight_smile: