No Confirmation Email from Pavlovia

Hello, I am trying to create an account with Pavlovia, and I am not receiving a confirmation email. I used my university email. I have checked spam and tried twice several days apart. I cannot make another account because it says “the email is already taken.” Any advice would be greatly appreciated! Thanks!

Hello @alexissunderlage

Could you please DM your email ID to me so I can check?

Regards,
Aishwarya

Hello,

Thank you! The ID is as22444@nyu.edu

Hello! I am experiencing the same issues while using my institutional email (I tried checking spam and having the confirmation email re-sent). Is there someone I can DM to get manually approved?

Aishwarya Shyam (aishwarya@opensciencetools.org) was able to help me manually confirm the email. Hope this is helpful!

Thank you!! The issue got resolved (phew!)