Issue after Server Maintenance (October 22nd 2023): File is not loaded

Online experiments
1

URL of experiment: NumberLineAndOrdering [PsychoPy]

Description of the problem:

Hello,
my experiment was working fine until a couple of days ago. Now it is not running. I have not changed anything in the script, so I guess it may be due to the server maintenance.
It was built a couple of years ago with PsychoPy version 2020.2.10
The items of this experiment are stored in two files: “item_NL.csv” and “items_NumberOrdering.xlsx”.
This is the error message I get
error_message

However, the problem does not seem to be the URL the browser uses to download the file: I could download the file on my own with that URL.
I am sending here also the browser console with the error (I am using Chrome, but with Firefox the error was the same)

panel2
panel21920×1080 187 KB

I checked my account in Pavlovia. The migration seems completed. Everything looks fine and the other experiments I have there works as usual.

Could you please help me?
Thank you!

2

Good morning @Maristella_Lunardon ,

The issue was indeed linked to the migration, specifically to a CORS setting that needed to be adjusted.
I have now done so and your experiment is running fine again.
With my apologies for the glitch!
Best wishes,

Alain

3

Thank you very much for your precious assistance!
Best,
Maristella

4

You are most welcome!
I will be keeping a very close eye on the new server in the coming days. Do not hesitate to report anything suspicious.
Best wishes,

Alain