# Errors on launching PsychoPy v2021.1.2

Since upgrading whenever I launch the application on my PC I get this.

Ignoring it seems to be ok but its a little unerving nonetheless
Philip.

Traceback (most recent call last):
File “C:\Program Files\PsychoPy3\lib\site-packages\psychopy\app_psychopyApp.py”, line 888, in onIdle
File “C:\Program Files\PsychoPy3\lib\site-packages\psychopy\app\idle.py”, line 105, in doIdleTasks
File “C:\Program Files\PsychoPy3\lib\site-packages\psychopy\app\idle.py”, line 142, in doTask
File “C:\Program Files\PsychoPy3\lib\site-packages\psychopy\app\pavlovia_ui\menu.py”, line 97, in setUser
pavlovia.getCurrentSession().setToken(token)
File “C:\Program Files\PsychoPy3\lib\site-packages\psychopy\projects\pavlovia.py”, line 412, in setToken
self.startSession(token)
File “C:\Program Files\PsychoPy3\lib\site-packages\psychopy\projects\pavlovia.py”, line 437, in startSession
self.gitlab.auth()
File "C:\Program Files\PsychoPy3\lib\site-packages\gitlab_init
.py", line 196, in auth
self.token_auth()
File "C:\Program Files\PsychoPy3\lib\site-packages\gitlab_init
.py", line 209, in token_auth
self.user = self.objects.CurrentUserManager(self).get()
File “C:\Program Files\PsychoPy3\lib\site-packages\gitlab\exceptions.py”, line 242, in wrapped_f
return f(*args, **kwargs)
File “C:\Program Files\PsychoPy3\lib\site-packages\gitlab\mixins.py”, line 68, in get
server_data = self.gitlab.http_get(self.path, **kwargs)
File "C:\Program Files\PsychoPy3\lib\site-packages\gitlab_init
.py", line 517, in http_get
streamed=streamed, **kwargs)
File "C:\Program Files\PsychoPy3\lib\site-packages\gitlab_init
.py", line 491, in http_request
response_body=result.content)
gitlab.exceptions.GitlabAuthenticationError: 401: 401 Unauthorized

One of my students has the same error, and it stops responding. She has uninstalled and re-installed, but the same error occurs.

Having an authorization error from gitlab over the last few days isn’t all that surprising given the issues with the datacenter fire.

Due to the fire at the datacenter data (including usernames) created in Jan/Feb were temporarily unavailable. We’ve got access to all that data now and we’re providing both sets of data (pre/post fire) on 2 separate servers and hopefully we’ll have everything merged back together by tomorrow (23rd March).

Hello,
I am having the same problem, I wonder if you have solved the problem, if so, how?