Error while trying to launch experiment online

I have the following error appear preventing my experiment from running on Pavlovia-

  • when converting a position to pixel units
  • unknown position units: cm
    Can anybody recommend any solutions?
    I have tried changing the units and resetting the preferred units on Psychopy and there seems to be no change.

Ctrl Shift R to flush the cache and run the latest version of the experiment (in height, norm or pixel units).

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Thanks! But are you aware of any solutions if I’d want to keep it in cm/ deg?

If you want fixed sizes in cm online then I recommend that you add my screen scale routine (see PsychoPy Online Demos).

Degrees online requires a more sophisticated technique (e.g. using the blind spot) or trigonometry to convert to cm if you can persuade the participant to pick a standard distance or tell you how far they are from the screen.

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Thanks so much! I managed to scale it back to the size I needed and run it with height. I really appreciate your help.

Me too! Help please?

Are you trying to use cm online?

No. I know that can cause this error, which is why I changed all instances of cm to ‘from experimental settings’.

If you aren’t getting the error reported in this thread then I would recommend that you search the forum for the error message you are getting and see if that helps, or post there, or start a new thread with the details of your error and attempted solutions.

I am getting that error! that’s the point! Never mind, I’ll try and figure it out myself.