Error while trying to launch experiment online

I have the following error appear preventing my experiment from running on Pavlovia-

  • when converting a position to pixel units
  • unknown position units: cm
    Can anybody recommend any solutions?
    I have tried changing the units and resetting the preferred units on Psychopy and there seems to be no change.

Ctrl Shift R to flush the cache and run the latest version of the experiment (in height, norm or pixel units).

Thanks! But are you aware of any solutions if I’d want to keep it in cm/ deg?

If you want fixed sizes in cm online then I recommend that you add my screen scale routine (see PsychoPy Online Demos).

Degrees online requires a more sophisticated technique (e.g. using the blind spot) or trigonometry to convert to cm if you can persuade the participant to pick a standard distance or tell you how far they are from the screen.

Thanks so much! I managed to scale it back to the size I needed and run it with height. I really appreciate your help.

Me too! Help please?

Are you trying to use cm online?

No. I know that can cause this error, which is why I changed all instances of cm to ‘from experimental settings’.

If you aren’t getting the error reported in this thread then I would recommend that you search the forum for the error message you are getting and see if that helps, or post there, or start a new thread with the details of your error and attempted solutions.

I am getting that error! that’s the point! Never mind, I’ll try and figure it out myself.