Error when trying to launch experiment on pavlovia

Builder
,
1

OS (e.g. Win10): Win11
PsychoPy version (e.g. 1.84.x): 2021.1.4
What are you trying to achieve?:
Hi, I’m trying to launch an experiment to pavlovia but this is the error that it is throwing up:
Traceback (most recent call last):
File “C:\Program Files\PsychoPy3\lib\site-packages\urllib3\connectionpool.py”, line 384, in _make_request
six.raise_from(e, None)
File “”, line 2, in raise_from
File “C:\Program Files\PsychoPy3\lib\site-packages\urllib3\connectionpool.py”, line 380, in _make_request
httplib_response = conn.getresponse()
File “C:\Program Files\PsychoPy3\lib\http\client.py”, line 1331, in getresponse
response.begin()
File “C:\Program Files\PsychoPy3\lib\http\client.py”, line 297, in begin
version, status, reason = self._read_status()
File “C:\Program Files\PsychoPy3\lib\http\client.py”, line 258, in _read_status
line = str(self.fp.readline(_MAXLINE + 1), “iso-8859-1”)
File “C:\Program Files\PsychoPy3\lib\socket.py”, line 586, in readinto
return self._sock.recv_into(b)
File “C:\Program Files\PsychoPy3\lib\site-packages\urllib3\contrib\pyopenssl.py”, line 298, in recv_into
raise timeout(‘The read operation timed out’)
socket.timeout: The read operation timed out

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File “C:\Program Files\PsychoPy3\lib\site-packages\requests\adapters.py”, line 449, in send
timeout=timeout
File “C:\Program Files\PsychoPy3\lib\site-packages\urllib3\connectionpool.py”, line 638, in urlopen
_stacktrace=sys.exc_info()[2])
File “C:\Program Files\PsychoPy3\lib\site-packages\urllib3\util\retry.py”, line 367, in increment
raise six.reraise(type(error), error, _stacktrace)
File “C:\Program Files\PsychoPy3\lib\site-packages\urllib3\packages\six.py”, line 686, in reraise
raise value
File “C:\Program Files\PsychoPy3\lib\site-packages\urllib3\connectionpool.py”, line 600, in urlopen
chunked=chunked)
File “C:\Program Files\PsychoPy3\lib\site-packages\urllib3\connectionpool.py”, line 386, in _make_request
self._raise_timeout(err=e, url=url, timeout_value=read_timeout)
File “C:\Program Files\PsychoPy3\lib\site-packages\urllib3\connectionpool.py”, line 306, in _raise_timeout
raise ReadTimeoutError(self, url, “Read timed out. (read timeout=%s)” % timeout_value)
urllib3.exceptions.ReadTimeoutError: HTTPSConnectionPool(host=‘gitlab.pavlovia.org’, port=443): Read timed out. (read timeout=2)

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File “C:\Program Files\PsychoPy3\lib\site-packages\psychopy\app\pavlovia_ui\project.py”, line 146, in submitChanges
namespace=namespace)
File “C:\Program Files\PsychoPy3\lib\site-packages\psychopy\projects\pavlovia.py”, line 325, in createProject
gitlabProj = self.gitlab.projects.create(projDict)
File “C:\Program Files\PsychoPy3\lib\site-packages\gitlab\exceptions.py”, line 242, in wrapped_f
return f(*args, **kwargs)
File “C:\Program Files\PsychoPy3\lib\site-packages\gitlab\mixins.py”, line 204, in create
**kwargs)
File “C:\Program Files\PsychoPy3\lib\site-packages\gitlab_init_.py”, line 589, in http_post
post_data=post_data, files=files, **kwargs)
File “C:\Program Files\PsychoPy3\lib\site-packages\gitlab_init_.py”, line 472, in http_request
result = self.session.send(prepped, timeout=timeout, **settings)
File “C:\Program Files\PsychoPy3\lib\site-packages\requests\sessions.py”, line 646, in send
r = adapter.send(request, **kwargs)
File “C:\Program Files\PsychoPy3\lib\site-packages\requests\adapters.py”, line 529, in send
raise ReadTimeout(e, request=request)
requests.exceptions.ReadTimeout: HTTPSConnectionPool(host=‘gitlab.pavlovia.org’, port=443): Read timed out. (read timeout=2)

I have successfully run the same experiment on pavlovia in the past and recently made a new experiment from scratch with some minor changes and want to run it again. But this time, I am running it from an external hard drive. Is it possible that this is what is causing the error? Can I not launch an experiment from an external drive? Any help would be greatly appreciated. Thanks!

2

Hi There, this looks like an error that occurs when you try to sync your experiment from your local desktop to pavlovia - is that correct?

If so, timeout errors can occur due to a few reasons some possibilities are:

  • poor internet connection or a drop in internet connection at that point
  • if you are trying to sync from a google drive or one drive folder (where a sync is also occuring to sync that project to your drive as well as pavlovia.

are either of these a possibility?

Becca

3

Hi. That seems to have solved the problem. But now when I try to pilot the experiment it shows a forbidden error on the page.
image
Any idea why this is happening?

4

Hi Amora, I would suggest starting a new thread for a new topic/error, my suspicion would be that the js file for the experiment file didn’t compile for some reason (do you see a js file in the directory of your experiment?) This post details some relevant links to folks reporting a similar issue.

Becca