Description of the problem: I have a series of experiments spaning 5 days (of which I’m referencing 2). The issue is I’ve been contacted by several participants because the screen goes blank towards the middle/end of the experiment and they have to basically restart the computer to solve it. Despite this, the data are not being saved properly. I only get an empty .csv in the best case, worst case nothing, but the credits are spent.
I tested this and other experiments both offline and online in multiple computers and they worked just fine but I seem to consistently get similar errors when saving the data with no explanation as to why.
Here is an example of an experiment of the same kind.