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Error: utf8 codec

If this template helps then use it. If not then just delete and start from scratch.

OS (e.g. Win10): Win8
PsychoPy version (e.g. 1.84.x): 1.85.4
Standard Standalone? (y/n) : Yes
What are you trying to achieve?: run an experiment that consists some videos
What specifically went wrong when you tried that?:
I tried to run an experiment which consists some videos. And there’s this error: UnicodeDecodeError: ‘utf8’ codec can’t decode byte 0xbb in position 3: invalid start byte.

Anyone knows what this means and how to solve this problem?

Thank you!

I’m guessing there was more information in the error message than you’re pasting here.