OS: Windows 11 Pro
PsychoPy version: 2024.2.5
Standard Standalone? (y/n): y
What are you trying to achieve?
I have designed a task such that i want to record eye data using Tobii Pro Glasses 3. I have included calibration, validation and the eye record routine. When i run the task, I get an error saying ioHub startup failed and the screen goes blank
What did you try to make it work?
I tried changing the experiment settings > keyboard backend to ioHub. Added the eyetracker device and model name.
What specifically went wrong when you tried that?
This is the error i am getting
Generating PsychoPy script…
############ Running: D:\Eye tracking task\only_fixation_lastrun.py ############
729.3509 INFO Loaded monitor calibration from [‘2025_02_04 10:00’]
729.3669 INFO Loaded monitor calibration from [‘2025_02_04 10:00’]
Traceback (most recent call last):
File “D:\Eye tracking task\only_fixation_lastrun.py”, line 692, in
setupDevices(expInfo=expInfo, thisExp=thisExp, win=win)
File “D:\Eye tracking task\only_fixation_lastrun.py”, line 263, in setupDevices
ioServer = io.launchHubServer(window=win, **ioConfig)
File “C:\Program Files\PsychoPy\lib\site-packages\psychopy\contrib\lazy_import.py”, line 118, in call
return obj(*args, **kwargs)
File “C:\Program Files\PsychoPy\lib\site-packages\psychopy\iohub\client\connect.py”, line 260, in launchHubServer
return ioHubConnection(iohub_config)
File “C:\Program Files\PsychoPy\lib\site-packages\psychopy\iohub\client_init_.py”, line 300, in init
raise RuntimeError(‘Error starting ioHub server: {}’.format(self.iohub_status))
RuntimeError: Error starting ioHub server: ioHub startup failed.
ioHub Server Process Completed With Code: 1
################# Experiment ended with exit code 1 [pid:1176] #################