Error message when syncing

OS: Windows 10 Enterprise, v 21H2, 64 bit
PsychoPy version (e.g. 1.84.x): v2022.1.4
Standard Standalone? (y/n) yes
**What are you trying to achieve?

I have been having a lot of issues with the latest version of PsychoPy and its getting me quite frustated. I created a very easy behavioral task: 3 constant images, 60 trials of written stimuli in textboxes an a scale.

Initially I tried using one of my old experiments as a template, but some components were failing. Since I needed a component that had been debugged in the current version, I decided to devote the time and create the same one from scratch. Once done, it seemed that none of the response components (click, keyboard, slider, etc) were working offline or online. The forum blamed iOS for this. Therefore, I decided to run it on a PC. That seemed to work fine, until I synced to Pavlovia. I am currently getting this message:

Traceback (most recent call last):
File “C:\Users\mervil\AppData\Local\Programs\PsychoPy\lib\site-packages\urllib3\connectionpool.py”, line 696, in urlopen
self._prepare_proxy(conn)
File “C:\Users\mervil\AppData\Local\Programs\PsychoPy\lib\site-packages\urllib3\connectionpool.py”, line 964, in _prepare_proxy
conn.connect()
File “C:\Users\mervil\AppData\Local\Programs\PsychoPy\lib\site-packages\urllib3\connection.py”, line 364, in connect
conn = self._connect_tls_proxy(hostname, conn)
File “C:\Users\mervil\AppData\Local\Programs\PsychoPy\lib\site-packages\urllib3\connection.py”, line 501, in connect_tls_proxy
socket = ssl_wrap_socket(
File "C:\Users\mervil\AppData\Local\Programs\PsychoPy\lib\site-packages\urllib3\util\ssl
.py", line 453, in ssl_wrap_socket
ssl_sock = ssl_wrap_socket_impl(sock, context, tls_in_tls)
File "C:\Users\mervil\AppData\Local\Programs\PsychoPy\lib\site-packages\urllib3\util\ssl
.py", line 495, in _ssl_wrap_socket_impl
return ssl_context.wrap_socket(sock)
File “C:\Users\mervil\AppData\Local\Programs\PsychoPy\lib\ssl.py”, line 500, in wrap_socket
return self.sslsocket_class._create(
File “C:\Users\mervil\AppData\Local\Programs\PsychoPy\lib\ssl.py”, line 1040, in _create
self.do_handshake()
File “C:\Users\mervil\AppData\Local\Programs\PsychoPy\lib\ssl.py”, line 1309, in do_handshake
self._sslobj.do_handshake()
ssl.SSLError: [SSL: WRONG_VERSION_NUMBER] wrong version number (_ssl.c:1131)

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File “C:\Users\mervil\AppData\Local\Programs\PsychoPy\lib\site-packages\requests\adapters.py”, line 439, in send
resp = conn.urlopen(
File “C:\Users\mervil\AppData\Local\Programs\PsychoPy\lib\site-packages\urllib3\connectionpool.py”, line 755, in urlopen
retries = retries.increment(
File “C:\Users\mervil\AppData\Local\Programs\PsychoPy\lib\site-packages\urllib3\util\retry.py”, line 574, in increment
raise MaxRetryError(_pool, url, error or ResponseError(cause))
urllib3.exceptions.MaxRetryError: HTTPSConnectionPool(host=‘gitlab.pavlovia.org’, port=443): Max retries exceeded with url: /api/v4/user (Caused by SSLError(SSLError(1, ‘[SSL: WRONG_VERSION_NUMBER] wrong version number (_ssl.c:1131)’)))

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File “C:\Users\mervil\AppData\Local\Programs\PsychoPy\lib\site-packages\psychopy\app\pavlovia_ui\user.py”, line 187, in onLogin
self.user = logInPavlovia(parent=self.parent)
File “C:\Users\mervil\AppData\Local\Programs\PsychoPy\lib\site-packages\psychopy\app\pavlovia_ui\functions.py”, line 66, in logInPavlovia
pavlovia.login(token, rememberMe=True) # log in to the current pavlovia session
File “C:\Users\mervil\AppData\Local\Programs\PsychoPy\lib\site-packages\psychopy\projects\pavlovia.py”, line 108, in login
currentSession.setToken(token)
File “C:\Users\mervil\AppData\Local\Programs\PsychoPy\lib\site-packages\psychopy\projects\pavlovia.py”, line 381, in setToken
self.startSession(token)
File “C:\Users\mervil\AppData\Local\Programs\PsychoPy\lib\site-packages\psychopy\projects\pavlovia.py”, line 407, in startSession
self.gitlab.auth()
File “C:\Users\mervil\AppData\Local\Programs\PsychoPy\lib\site-packages\gitlab\client.py”, line 257, in auth
self.user = self._objects.CurrentUserManager(self).get()
File “C:\Users\mervil\AppData\Local\Programs\PsychoPy\lib\site-packages\gitlab\exceptions.py”, line 304, in wrapped_f
return f(*args, **kwargs)
File “C:\Users\mervil\AppData\Local\Programs\PsychoPy\lib\site-packages\gitlab\mixins.py”, line 146, in get
server_data = self.gitlab.http_get(self.path, **kwargs)
File “C:\Users\mervil\AppData\Local\Programs\PsychoPy\lib\site-packages\gitlab\client.py”, line 662, in http_get
result = self.http_request(
File “C:\Users\mervil\AppData\Local\Programs\PsychoPy\lib\site-packages\gitlab\client.py”, line 594, in http_request
result = self.session.send(prepped, timeout=timeout, **settings)
File “C:\Users\mervil\AppData\Local\Programs\PsychoPy\lib\site-packages\requests\sessions.py”, line 655, in send
r = adapter.send(request, **kwargs)
File “C:\Users\mervil\AppData\Local\Programs\PsychoPy\lib\site-packages\requests\adapters.py”, line 514, in send
raise SSLError(e, request=request)
requests.exceptions.SSLError: HTTPSConnectionPool(host=‘gitlab.pavlovia.org’, port=443): Max retries exceeded with url: /api/v4/user (Caused by SSLError(SSLError(1, ‘[SSL: WRONG_VERSION_NUMBER] wrong version number (_ssl.c:1131)’)))

Do you have an idea of how to solve this?

What version does your experiment claim to be on Pavlovia?

You say you’re using 2022.1.4. Do you have a version set in Experiment Settings?

Thanks for your reply. In pavlovia 2022.1.4. In “use version” its on “latest”.

Try changing it to blank.