Can't log in or out of Pavlovia

Other
1

Hi,
I’ve tried to log in to Pavlovia on PsychoPy but I am getting the following error:
Traceback (most recent call last):
File “C:\Program Files\PsychoPy\lib\site-packages\psychopy\app\ribbon.py”, line 467, in onMenu
menu = menu(self, evt)
File “C:\Program Files\PsychoPy\lib\site-packages\psychopy\app\ribbon.py”, line 695, in makeMenu
user = pavlovia.getCurrentSession().user
File “C:\Program Files\PsychoPy\lib\site-packages\psychopy\projects\pavlovia.py”, line 465, in user
self._user = User(self.gitlab.user.username)
File “C:\Program Files\PsychoPy\lib\site-packages\psychopy\projects\pavlovia.py”, line 158, in init
assert ‘gitlabId’ in self.info, _translate(
AssertionError: Could not retrieve user info for user ‘MyUserName’, server returned:
{}

On the other posts I’ve read that you should use your full email instead of the username. But now I can neither log in nor out of Pavlovia. I am getting constant error messages. What can I do??

2

If you open File Explorer and go to %AppData%/psychopy3/projects and delete the file users.json that should clear the saved login data (kind of a nuclear option though!)

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