Can't even set up a Stroop demo without crashing!

I’m trying to set up PsychoPy on my newer laptop to run small experiments for my classes this coming Fall. I’ve tried the demos a few years back with a lot of success on my old, larger laptop, but I’m struggling with even getting the Stroop experiment to run once a data file gets involved.

I was setting up Stroop as advised in Pierce, Hirst, & Macaskill’s text, and all was working fine until I was hitting arrow keys. Psychopy didn’t seem to recognize my arrow keys–once I selected different keys it seemed to work fine. Once I input an Excel file, which I named Conditions.xslx, the program couldn’t run, saying that letterColor and word were not recognized.

I tried using the Stroop demo, and it worked perfectly including recognizing the directional keys, so I tried to copy the demo’s setup. I started with setting up the .csv file before any other step (so I started by creating the loop without adding stim and keyboard input, if that makes a difference). I received this message:

Traceback (most recent call last):
File “C:\Program Files\PsychoPy\lib\site-packages\psychopy\app\builder\dialogs_init_.py”, line 1684, in onBrowseTrialsFile
self.updateSummary()
File “C:\Program Files\PsychoPy\lib\site-packages\psychopy\app\builder\dialogs_init_.py”, line 1715, in updateSummary
_c, _n = data.importConditions(self.conditionsFileAbs.strip(),
File “C:\Program Files\PsychoPy\lib\site-packages\psychopy\data\utils.py”, line 406, in importConditions
trialList, fieldNames = _attemptImport(fileName=fileName)
File “C:\Program Files\PsychoPy\lib\site-packages\psychopy\data\utils.py”, line 306, in _attemptImport
raise ValueError(
ValueError: Could not parse file C:\Users\agilc\Desktop\trialTypes.csv.

Is this an issue of where PsychoPy is stored and where my program files should be, similar to Matlab? I’d appreciate any help that can be provided!

What does your CSV file look like? Is it in UTF-8 encoding?