Help with HDF5 File coming out empty

I am working on an eye tracking experiment using Pupil Labs Core Eye Tracker. Currently the experiment works fine on my main system, but I wanted to port it to a secondary system (fresh installation). The psychopy version installed on both is 2022.2.5, and all of the configurations of the eyetracker have been checked (under the Eyetracking tab in experiment settings too).

Still the HDF5 file when exported is coming out blank. The data is being recorded correctly, as the pupil player is able to extract the relevant pupil measures.

Any suggestions would be appreciated. Thanks

Hi @Tanish_Verma ,

Just checking here:

  1. The HDF5 file isn’t blank when you run the experiment with the eyetracker connected on your main system?
  2. If you use MouseGaze on your secondary system is the HDF5 still blank?
  3. If you add a polygon to the task where the position is set to eyetracker.getPos() updated in every frame - does that successfully track your gaze position when you’re using the eye tracker?

Thanks,

Kim