# Windows 10 unhandled internal error

**URL:** <https://discourse.psychopy.org/t/windows-10-unhandled-internal-error/21628>\
**Category:** Builder\
**Created:** [March 23, 2021, 3:22pm UTC](https://discourse.psychopy.org/t/windows-10-unhandled-internal-error/21628 "2021-03-23T15:22:54Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![Zahra](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.psychopy.org/zahra/32/33204_2.png) [@Zahra](https://discourse.psychopy.org/u/Zahra)\
**Post date:** [March 23, 2021, 3:22pm UTC](https://discourse.psychopy.org/t/windows-10-unhandled-internal-error/21628/1 "2021-03-23T15:22:54Z")

</div>

Traceback (most recent call last):  
File “C:\Program Files\PsychoPy3\lib\site-packages\psychopy\app\_psychopyApp.py”, line 888, in onIdle  
idle.doIdleTasks(app=self)  
File “C:\Program Files\PsychoPy3\lib\site-packages\psychopy\app\idle.py”, line 105, in doIdleTasks  
\_doTask(taskName, app)  
File “C:\Program Files\PsychoPy3\lib\site-packages\psychopy\app\idle.py”, line 142, in _doTask  
currentTask’func’  
File “C:\Program Files\PsychoPy3\lib\site-packages\psychopy\app\pavlovia\_ui\menu.py”, line 97, in setUser  
pavlovia.getCurrentSession().setToken(token)  
File “C:\Program Files\PsychoPy3\lib\site-packages\psychopy\projects\pavlovia.py”, line 412, in setToken  
self.startSession(token)  
File “C:\Program Files\PsychoPy3\lib\site-packages\psychopy\projects\pavlovia.py”, line 437, in startSession  
self.gitlab.auth()  
File "C:\Program Files\PsychoPy3\lib\site-packages\gitlab\_init_.py", line 196, in auth  
self._token\_auth()  
File "C:\Program Files\PsychoPy3\lib\site-packages\gitlab\_init_.py", line 209, in _token\_auth  
self.user = self.objects.CurrentUserManager(self).get()  
File “C:\Program Files\PsychoPy3\lib\site-packages\gitlab\exceptions.py”, line 242, in wrapped\_f  
return f(\*args, \*\*kwargs)  
File “C:\Program Files\PsychoPy3\lib\site-packages\gitlab\mixins.py”, line 68, in get  
server\_data = self.gitlab.http\_get(self.path, \*\*kwargs)  
File "C:\Program Files\PsychoPy3\lib\site-packages\gitlab\_init.py", line 517, in http\_get  
streamed=streamed, \*\*kwargs)  
File "C:\Program Files\PsychoPy3\lib\site-packages\gitlab\_init_.py", line 491, in http\_request  
response\_body=result.content)  
gitlab.exceptions.GitlabAuthenticationError: 401: 401 Unauthorized