# Unknown resources error

**URL:** <https://discourse.psychopy.org/t/unknown-resources-error/28526>\
**Category:** Online experiments\
**Tags:** online, pavlovia\
**Created:** [April 10, 2022, 9:32am UTC](https://discourse.psychopy.org/t/unknown-resources-error/28526 "2022-04-10T09:32:21Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![venusgalaxy1022](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.psychopy.org/venusgalaxy1022/32/33720_2.png) [@venusgalaxy1022](https://discourse.psychopy.org/u/venusgalaxy1022)\
**Post date:** [April 10, 2022, 9:32am UTC](https://discourse.psychopy.org/t/unknown-resources-error/28526/1 "2022-04-10T09:32:21Z")

</div>

URL of experiment: [AlLangExperiment - 복사본 [PsychoPy]](https://run.pavlovia.org/Minxmin97/lingonline-experiment-functionality-test_220410/? __pilotToken=45c48cce2e2d7fbdea1afc51c7c6ad26&__ oauthToken=6a160c646305d706970a8cade66c48348782399290ba26a1e7f5b559cb1cba40)

Description of the problem:

 ![스크린샷(369)](https://us1.discourse-cdn.com/flex002/uploads/psychopy/original/3X/5/6/566ab8f303966d3bf54eeab2b77e0d126347d2fd.png)

Hello,

I am a novice to PsychoPy. I created an experiment in the PsychoPy Builder ver 2021.2.3. This experiment runs fine locally but does not online. I examined all the previous threads related to the Unknown Resources error. Then, I concluded that my error might result from an erroneous file path. In excel file, I used this kind of file path:

 ![image](https://us1.discourse-cdn.com/flex002/uploads/psychopy/original/3X/c/6/c65500288052b07c905c0912113a00014f6c5fb2.png)

Someone said I should put all the images and an excel file (with path) in the HTML/Resources folder but I was not able to find both HTML and resources file.

---

<div class="post-metadata">

**Author:** ![wakecarter](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.psychopy.org/wakecarter/32/5753_2.png) [@wakecarter](https://discourse.psychopy.org/u/wakecarter)\
**Post date:** [April 10, 2022, 3:34pm UTC](https://discourse.psychopy.org/t/unknown-resources-error/28526/2 "2022-04-10T15:34:56Z")

</div>

Here are two links you should follow:

[https://psychopy.org/online/resources.html](https://psychopy.org/online/resources.html)

> [@"Unknown Resource" online, but works fine offline?](https://discourse.psychopy.org/t/unknown-resource-online-but-works-fine-offline/25793/10):
>
> I have a few minutes to write a reply now. I have one experiment still using the html folder where I have set “Use PsychoPy Version” to 2020.2.3 in Experiment Settings. For another experiment what I did was: Close the experiment in Builder. Download any existing data from Pavlovia. Delete the repository from Pavlovia. Delete the local .git folder. Delete the local html folder (after removing any files than only exist in it). Delete other unnecessary local files. Open the experiment in Builde…