# Unknown resource error in online experiment

**URL:** <https://discourse.psychopy.org/t/unknown-resource-error-in-online-experiment/17453>\
**Category:** Online experiments\
**Created:** [October 22, 2020, 10:24am UTC](https://discourse.psychopy.org/t/unknown-resource-error-in-online-experiment/17453 "2020-10-22T10:24:44Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Riya\_Singh](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.psychopy.org/riya_singh/32/11362_2.png) [@Riya\_Singh](https://discourse.psychopy.org/u/Riya_Singh)\
**Post date:** [October 22, 2020, 10:24am UTC](https://discourse.psychopy.org/t/unknown-resource-error-in-online-experiment/17453/1 "2020-10-22T10:24:44Z")

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URL of experiment:

> **[Pavlovia](https://pavlovia.org/riyasingh/mytest1)**
>
> The place for the wide community of researchers in the behavioural sciences to run, share, and explore experiments online

  
Description of the problem:

When running the online experiment, Pavlovia gives a resource not found error. I read that you have to put your files in an HTML resources file but no such file was being created when I uploaded the experiment on Pavlovia using psychoPy. Please help me out, thank you!

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**Author:** ![thomas\_pronk](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.psychopy.org/thomas_pronk/32/9531_2.png) [@thomas\_pronk](https://discourse.psychopy.org/u/thomas_pronk)\
**Post date:** [October 22, 2020, 10:39am UTC](https://discourse.psychopy.org/t/unknown-resource-error-in-online-experiment/17453/2 "2020-10-22T10:39:09Z")

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Hi Riya,

To help you out we’ll need a bit more information. For example:

- Is it the case your experiment does work locally?
- What resource was not found?
- Can you share your experiment on GitLab?

Best, Thomas

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**Author:** ![Riya\_Singh](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.psychopy.org/riya_singh/32/11362_2.png) [@Riya\_Singh](https://discourse.psychopy.org/u/Riya_Singh)\
**Post date:** [October 24, 2020, 12:17pm UTC](https://discourse.psychopy.org/t/unknown-resource-error-in-online-experiment/17453/4 "2020-10-24T12:17:34Z")

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The instructions file is being loaded and read in the experiment. The resources are also being downloaded when the experiment starts. I’m not sure what is going wrong.

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**Author:** ![thomas\_pronk](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.psychopy.org/thomas_pronk/32/9531_2.png) [@thomas\_pronk](https://discourse.psychopy.org/u/thomas_pronk)\
**Post date:** [October 26, 2020, 6:30pm UTC](https://discourse.psychopy.org/t/unknown-resource-error-in-online-experiment/17453/5 "2020-10-26T18:30:56Z")

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I wanted to take a look, but Pavlovia says the experiment is deleted

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**Author:** ![Riya\_Singh](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.psychopy.org/riya_singh/32/11362_2.png) [@Riya\_Singh](https://discourse.psychopy.org/u/Riya_Singh)\
**Post date:** [October 28, 2020, 8:18pm UTC](https://discourse.psychopy.org/t/unknown-resource-error-in-online-experiment/17453/6 "2020-10-28T20:18:37Z")

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Hello, I had started over from scratch and added the resources in the experiment settings. That fixed the issue for me