# Unhandled internal error — Invalid Gitlab auth token

**URL:** <https://discourse.psychopy.org/t/unhandled-internal-error-invalid-gitlab-auth-token/46342>\
**Category:** Online experiments\
**Tags:** online\
**Created:** [January 7, 2026, 7:15pm UTC](https://discourse.psychopy.org/t/unhandled-internal-error-invalid-gitlab-auth-token/46342 "2026-01-07T19:15:46Z")\
**Posts on this page:** 1\
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**Author:** ![wakecarter](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.psychopy.org/wakecarter/32/5753_2.png) [@wakecarter](https://discourse.psychopy.org/u/wakecarter)\
**Post date:** [January 7, 2026, 9:56pm UTC](https://discourse.psychopy.org/t/unhandled-internal-error-invalid-gitlab-auth-token/46342/2 "2026-01-07T21:56:39Z")

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Does this thread help?

> [@Installation issue 2025.2.3beta](https://discourse.psychopy.org/t/installation-issue-2025-2-3beta/46301):
>
> HI I have just reinstalled this version but get the following error log (NB I uninstalled previous versions, restarted my machine, and reinstalled). PLease can you advise. bob snowden Traceback (most recent call last): File “C:\Program Files\PsychoPy\lib\site-packages\psychopy\projects\pavlovia.py”, line 501, in startSession self.gitlab.auth() File “C:\Program Files\PsychoPy\lib\site-packages\gitlab\client.py”, line 391, in auth self.user = self.\_objects.CurrentUserManager(self).get() Fi…

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