# Unable to download resource error of the list

**URL:** <https://discourse.psychopy.org/t/unable-to-download-resource-error-of-the-list/32528>\
**Category:** Online experiments\
**Tags:** pavlovia\
**Created:** [December 21, 2022, 12:44pm UTC](https://discourse.psychopy.org/t/unable-to-download-resource-error-of-the-list/32528 "2022-12-21T12:44:21Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![psychology-chuang](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.psychopy.org/psychology-chuang/32/36497_2.png) [@psychology-chuang](https://discourse.psychopy.org/u/psychology-chuang)\
**Post date:** [December 21, 2022, 12:44pm UTC](https://discourse.psychopy.org/t/unable-to-download-resource-error-of-the-list/32528/1 "2022-12-21T12:44:21Z")

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URL of experiment: d6587653f94632540a39bb29bd53bffe5394643f

Description of the problem: \* when setting up a preload queue

- **unable to download resource: feed2.xlsx (feed2.xlsx)**

I don’t know how to fix it! Appreciate your help.

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<div class="post-metadata">

**Author:** ![wakecarter](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.psychopy.org/wakecarter/32/5753_2.png) [@wakecarter](https://discourse.psychopy.org/u/wakecarter)\
**Post date:** [December 21, 2022, 4:01pm UTC](https://discourse.psychopy.org/t/unable-to-download-resource-error-of-the-list/32528/2 "2022-12-21T16:01:05Z")

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Please take a look at the resources support page:

[https://psychopy.org/online/resources.html#handlingonlineresources](https://psychopy.org/online/resources.html#handlingonlineresources)

It is likely that your Excel file isn’t being added to the list of available resources, e.g. via Experiment Settings / Online