# There is 500 error on Pavlovia

**URL:** <https://discourse.psychopy.org/t/there-is-500-error-on-pavlovia/10691>\
**Category:** Online experiments\
**Created:** [January 23, 2020, 1:38pm UTC](https://discourse.psychopy.org/t/there-is-500-error-on-pavlovia/10691 "2020-01-23T13:38:07Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![sramo](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.psychopy.org/sramo/32/7103_2.png) [@sramo](https://discourse.psychopy.org/u/sramo)\
**Post date:** [January 23, 2020, 1:38pm UTC](https://discourse.psychopy.org/t/there-is-500-error-on-pavlovia/10691/1 "2020-01-23T13:38:07Z")

</div>

URL of experiment:

Description of the problem: When I try to log into Pavlovia there is 500 error. I’m running now experiments on Prolific. Participants cannot complete the experiment now. What can I do?

 ![500 error](https://us1.discourse-cdn.com/flex002/uploads/psychopy/original/3X/2/d/2d8e1126aad7e1ebfbeba6ceab60ea462e5075eb.png)