# The problem to conduct the experiment

**URL:** <https://discourse.psychopy.org/t/the-problem-to-conduct-the-experiment/4401>\
**Category:** Builder\
**Created:** [April 21, 2018, 7:04pm UTC](https://discourse.psychopy.org/t/the-problem-to-conduct-the-experiment/4401 "2018-04-21T19:04:53Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Hsin-Yuan\_Chen](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.psychopy.org/hsin-yuan_chen/32/12924_2.png) [@Hsin-Yuan\_Chen](https://discourse.psychopy.org/u/Hsin-Yuan_Chen)\
**Post date:** [April 21, 2018, 7:04pm UTC](https://discourse.psychopy.org/t/the-problem-to-conduct-the-experiment/4401/1 "2018-04-21T19:04:54Z")

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Hi everyone

To preface, OS is Windows 7, running psychopy 1.90.1 and have built my study using builder.

Whatever I try to run in Psychopy, my psychopy out always shows this information and does not work. How can I cope with it? Thanks in advance.

 ![IMG_20180417_170843](https://us1.discourse-cdn.com/flex002/uploads/psychopy/original/3X/6/3/63f4b9e4538a0a41f8c0a3e8e30babfaccd1b189.jpeg)

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**Author:** ![dvbridges](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.psychopy.org/dvbridges/32/1918_2.png) [@dvbridges](https://discourse.psychopy.org/u/dvbridges)\
**Post date:** [April 24, 2018, 8:59am UTC](https://discourse.psychopy.org/t/the-problem-to-conduct-the-experiment/4401/2 "2018-04-24T08:59:27Z")

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Hi @Hsin-Yuan_Chen, I am unable to recreate your error. Would you be able to post your experiment?

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**Author:** ![Hsin-Yuan\_Chen](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.psychopy.org/hsin-yuan_chen/32/12924_2.png) [@Hsin-Yuan\_Chen](https://discourse.psychopy.org/u/Hsin-Yuan_Chen)\
**Post date:** [April 28, 2018, 6:09pm UTC](https://discourse.psychopy.org/t/the-problem-to-conduct-the-experiment/4401/3 "2018-04-28T18:09:55Z")

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Hello

Sorry to reply so late and thanks for your reply. I just reinstalled Psychopy on the computer, Whether or not I performed any experiment, Psychopy on the computer always shows these errors. I am looking for solutions on the Psychopy discourse. Someone suggests updating the graphics driver. My graphics is HD Graphics 6000. I have done, but it still does not work.

Cheers