The mouse simulation eye movement function is not working properly

Recently, I needed to complete an eye movement experiment. When I tried to use the mouse to simulate the eye movement test program, I found that my mouse simulation function seemed to be ineffective and the positioning was inaccurate. However, my experiment did not report any errors, which led to the failure of my rio fixation determination.
Notably, even the determination of the fixation point of faxtion (that is, the routine ends after 500ms) also failed.
The post that I found that is most relevant to my problem is: mouseGaze: The simulated gaze position doesn’t match the position of the mouse cursor . He used this method (Display-Scale and Layout - Change the size of text, apps, and other items into 100%) to fix the problem. I suspect it might be a problem with the mouse mapping. I tried to solve it, but I couldn’t find an option to modify the zoom size. Also, since I am just a beginner using Psychopy and not familiar with the software, I would like to seek help from the community. If you can give me appropriate help, I would be very grateful!