# Syncing issues: Pavlovia running old version of experiment (problem wasn't solved by following guidelines of previous posts on this issue)

**URL:** <https://discourse.psychopy.org/t/syncing-issues-pavlovia-running-old-version-of-experiment-problem-wasnt-solved-by-following-guidelines-of-previous-posts-on-this-issue/17449>\
**Category:** Builder\
**Created:** [October 22, 2020, 9:59am UTC](https://discourse.psychopy.org/t/syncing-issues-pavlovia-running-old-version-of-experiment-problem-wasnt-solved-by-following-guidelines-of-previous-posts-on-this-issue/17449 "2020-10-22T09:59:35Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Eris](https://avatars.discourse-cdn.com/v4/letter/e/c57346/32.png) [@Eris](https://discourse.psychopy.org/u/Eris)\
**Post date:** [October 22, 2020, 9:59am UTC](https://discourse.psychopy.org/t/syncing-issues-pavlovia-running-old-version-of-experiment-problem-wasnt-solved-by-following-guidelines-of-previous-posts-on-this-issue/17449/1 "2020-10-22T09:59:35Z")

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OS: MacOS Mojave (v 10.14.6)

PsychoPy version: Psychopy3 v1010.12 (using Builder)

Standard standalone? Y

What are you trying to achieve:

I tried updating my psychopy experiment on Pavlovia with a new version of the experiment, but it will not sync. I don’t get an error when I try to do sync, but the sync dialogue box that used to pop up in builder simply will not. It appears as if the program just doesn’t respond after I click on sync.

What did you try to make it work?

- Signing out and signing back into Pavlovia
- Restarting my computer to get around any potential glitches with psychopy
- Setting the study to inactive on Pavlovia, and then activating it again
- deleting browser caches
- Trying to run the study in incognito mode
- Trying to run it in another browser (Safari - which makes it crash because it says that it’s missing audio files, which it isn’t)
- Manually replacing the old files on the GitHub repository with the new files
- Following the guidelines in the post linked step by step, which just created a new version of the study which I needed to get approved by my department admin. They approved it, but now that version is giving me a 403 Forbidden error so I can’t use that one either, even though it is virtually identical to the first version that does run. The only difference I’ve noticed is that it says “unknown” under platform type rather than PSYCHOJS
- An added complication of having followed the guidelines of that post is that my experiment in builder is no longer associated with the original version of the experiment (which at least had been working). So I don’t know if I can even get my experiment in builder to sync with the pavlovia project that it was originally assigned to.

Post I followed:

> [@Problems with synchronizing on Pavlovia (Earlier version of experiment opens up)](https://discourse.psychopy.org/t/problems-with-synchronizing-on-pavlovia-earlier-version-of-experiment-opens-up/8320/6):
>
> @tjl, I am still seeing the html folder in your repository with the old versions. Are you deleting the folder on your computer locally? It looks like you have created a new repository but this has not been filled. So, try the following. Close PsychoPy Delete your unwanted repositories from Pavlovia Clear your cache on your browser, just to make sure Go to the experiment folder on your computer, and delete the .git folder - .git folders are hidden, so you have to make sure you can see hidden fo…

Link to my study: [https://run.pavlovia.org/esi6/nadsicr/html/](https://run.pavlovia.org/esi6/nadsicr/html/)

Link to the gitlab: [Sign in · GitLab](https://gitlab.pavlovia.org/esi6/nadsicr)

Link to the new study that following the above post created (403 Forbidden error): [https://run.pavlovia.org/esi6/nadsicr1](https://run.pavlovia.org/esi6/nadsicr1)

Link to that gitlab: [Sign in · GitLab](https://gitlab.pavlovia.org/esi6/nadsicr1)

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**Author:** ![thomas\_pronk](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.psychopy.org/thomas_pronk/32/9531_2.png) [@thomas\_pronk](https://discourse.psychopy.org/u/thomas_pronk)\
**Post date:** [October 22, 2020, 10:40am UTC](https://discourse.psychopy.org/t/syncing-issues-pavlovia-running-old-version-of-experiment-problem-wasnt-solved-by-following-guidelines-of-previous-posts-on-this-issue/17449/2 "2020-10-22T10:40:34Z")

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Hi Eris,

This issue is likely related to the builder instead of the online features. Could you repost your question in the builder category? Then we’re sure the right people will pick it up.

Best, Thomas

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**Author:** ![Eris](https://avatars.discourse-cdn.com/v4/letter/e/c57346/32.png) [@Eris](https://discourse.psychopy.org/u/Eris)\
**Post date:** [October 22, 2020, 10:58am UTC](https://discourse.psychopy.org/t/syncing-issues-pavlovia-running-old-version-of-experiment-problem-wasnt-solved-by-following-guidelines-of-previous-posts-on-this-issue/17449/3 "2020-10-22T10:58:03Z")

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Hi Thomas,

Thanks for your input - I have reposted the question in the builder category!