Sync problem, experiment does not sync

Online experiments
1

Hi all,

When pressing the sync button in the builder view, there is no response. The following appears on the coder view:

UnicodeEncodeError: ‘ascii’ codec can’t encode characters in position 9-13: ordinal not in range(128).

Any ideas?
Thanks

2

Hard to say whether this is a problem with your code or with PsychoPy without a little more detail — Did the experiment previously run online and suddenly stop syncing, or did it stop syncing after you made changes to the code? And does it run locally on your computer?

3

It seems like it never started syncing (never run online). It runs locally on my computer without any problems.

Thanks for answering.