# Study stuck on initialising since the October 22, 2023 server migration

**URL:** <https://discourse.psychopy.org/t/study-stuck-on-initialising-since-the-october-22-2023-server-migration/37179>\
**Category:** Online experiments\
**Tags:** online, pavlovia\
**Created:** [October 30, 2023, 12:05am UTC](https://discourse.psychopy.org/t/study-stuck-on-initialising-since-the-october-22-2023-server-migration/37179 "2023-10-30T00:05:30Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![kkadey](https://avatars.discourse-cdn.com/v4/letter/k/b2d939/32.png) [@kkadey](https://discourse.psychopy.org/u/kkadey)\
**Post date:** [October 30, 2023, 12:05am UTC](https://discourse.psychopy.org/t/study-stuck-on-initialising-since-the-october-22-2023-server-migration/37179/1 "2023-10-30T00:05:30Z")

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URL of experiment: [TDRRFinalVersion [PsychoPy]](https://run.pavlovia.org/krkadey/tdrr-project/html)

Software Platform: PSYCHOJS  
Version: 3.2

Description of the problem: I have been running this study for 2 years on Pavlovia (it was created 5/5/2021), but since the server migration on 10/22/2023, it has been stuck on “initialising the experiment” both when piloting and running it. I have never had an issue with it before. I have another study that was created in a newer version 2022.2.2 that is still running normally. I have made no modifications to this study and cannot think of an explanation as to why it would stop working suddenly. Has anyone else run into this issue? Please help.

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**Author:** ![wakecarter](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.psychopy.org/wakecarter/32/5753_2.png) [@wakecarter](https://discourse.psychopy.org/u/wakecarter)\
**Post date:** [October 30, 2023, 9:42am UTC](https://discourse.psychopy.org/t/study-stuck-on-initialising-since-the-october-22-2023-server-migration/37179/2 "2023-10-30T09:42:00Z")

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Try the solution I gave here:

> [@Stuck on "initializing experiment" since the server migration](https://discourse.psychopy.org/t/stuck-on-initializing-experiment-since-the-server-migration/37091/2):
>
> I think that there is a problem with your library folders, possibly made worse because you are uploading to an html folder. Personally I would recommend deleting your local html and lib folders (if there is one), removing html from Experiment Settings / Online / Output Path. Then resync. Then set to inactive then active again and try launching from [https://run.pavlovia.org/cclinchard2/session1taskfinal/](https://run.pavlovia.org/cclinchard2/session1taskfinal/)

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**Author:** ![kkadey](https://avatars.discourse-cdn.com/v4/letter/k/b2d939/32.png) [@kkadey](https://discourse.psychopy.org/u/kkadey)\
**Post date:** [October 30, 2023, 11:51pm UTC](https://discourse.psychopy.org/t/study-stuck-on-initialising-since-the-october-22-2023-server-migration/37179/3 "2023-10-30T23:51:32Z")

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I will try that, thank you!