# PsychoPy does not log into Pavlovia

**URL:** https://discourse.psychopy.org/t/psychopy-does-not-log-into-pavlovia/14167
**Category:** Online experiments
**Created:** [June 11, 2020, 6:34am UTC](https://discourse.psychopy.org/t/psychopy-does-not-log-into-pavlovia/14167 "2020-06-11T06:34:58Z")
**Posts on this page:** 1
**Page:** 1

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### Author: ![cherry\_mk](https://avatars.discourse-cdn.com/v4/letter/c/f475e1/32.png) [@cherry\_mk](https://discourse.psychopy.org/u/cherry_mk)
#### Post date: [June 11, 2020, 6:34am UTC](https://discourse.psychopy.org/t/psychopy-does-not-log-into-pavlovia/14167/1 "2020-06-11T06:34:58Z")

</div>

I am having issues connecting PsychoPy to Pavlovia. When I click the ‘Login to Pavlovia’ tab or use the Icon in PsychoPy Builder nothing happens and I get the below error message. Any help as to what is going wrong?

It does not seem to be an issue with the firewall. I’ve tried uninstalling PsychoPy and re-installing different versions (both 64 and 32 bit). I have valid internet connection and can run experiments from Psychopy and connect to Pavlovia using the website. I just don’t seem to be able to get PsychoPy to connect with Pavlovia directly. My lap-top is stand-alone and uses Windows 7. Any help would be very much appreciated.

1300.5208 INFO Loaded monitor calibration from [‘2020\_05\_06 14:42’]  
1656.5962 INFO OAuthBrowser.onNewURL: about:blank  
Traceback (most recent call last):  
File “C:\Program Files\PsychoPy3\lib\site-packages\psychopy\app\pavlovia\_ui\_base.py”, line 109, in onConnectionErr  
raise Exception("{}: No internet connection available.".format(event.GetString()))  
Exception: INET\_E\_DOWNLOAD\_FAILURE: No internet connection available.  
1658.0385 INFO OAuthBrowser.onNewURL: [https://gitlab.pavlovia.org/oauth/authorize?client\_id=4bb79f0356a566cd7b49e3130c714d9140f1d3de4ff27c7583fb34fbfac604e0&redirect\_uri=https://gitlab.pavlovia.org/&response\_type=token&state=46af0165-fd9d-4d6f-af4e-e8941334dc81](https://gitlab.pavlovia.org/oauth/authorize?client_id=4bb79f0356a566cd7b49e3130c714d9140f1d3de4ff27c7583fb34fbfac604e0&redirect_uri=https://gitlab.pavlovia.org/&response_type=token&state=46af0165-fd9d-4d6f-af4e-e8941334dc81)