# Problems with running and syncing files on pavlovia

**URL:** <https://discourse.psychopy.org/t/problems-with-running-and-syncing-files-on-pavlovia/26999>\
**Category:** Online experiments\
**Tags:** online, pavlovia\
**Created:** [January 25, 2022, 1:39am UTC](https://discourse.psychopy.org/t/problems-with-running-and-syncing-files-on-pavlovia/26999 "2022-01-25T01:39:46Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![wakecarter](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.psychopy.org/wakecarter/32/5753_2.png) [@wakecarter](https://discourse.psychopy.org/u/wakecarter)\
**Post date:** [January 25, 2022, 10:15am UTC](https://discourse.psychopy.org/t/problems-with-running-and-syncing-files-on-pavlovia/26999/2 "2022-01-25T10:15:28Z")

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You have an html issue.

[https://run.pavlovia.org/Ben2019/srptrialsnew/](https://run.pavlovia.org/Ben2019/srptrialsnew/) gives 403 forbidden because your index.html file is at [https://run.pavlovia.org/Ben2019/srptrialsnew/html/](https://run.pavlovia.org/Ben2019/srptrialsnew/html/)

However, the latest version of PsychoPy doesn’t work with an html folder. You will need to delete your repository and try to create it.

> [@"Unknown Resource" online, but works fine offline?](https://discourse.psychopy.org/t/unknown-resource-online-but-works-fine-offline/25793/10):
>
> I have a few minutes to write a reply now. I have one experiment still using the html folder where I have set “Use PsychoPy Version” to 2020.2.3 in Experiment Settings. For another experiment what I did was: Close the experiment in Builder. Download any existing data from Pavlovia. Delete the repository from Pavlovia. Delete the local .git folder. Delete the local html folder (after removing any files than only exist in it). Delete other unnecessary local files. Open the experiment in Builde…

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