Problems with Pavlovia Shelf

Good day,

I am running an experiment online on Pavlovia and I experience the following error quite often but not always:

I have two experimental groups who should entail max. 10 persons per group, thus 20 people in total. For about 2-4 participants in a row, counterbalancing works fine without any error code. After that, I receive the error code which is displayed in the screenshot. I do receive the error code before the limit of participants in the groups is reached and also, when only one person tries to run the experiment at a time.

Currently, my workaround is to set the shelf back to 0 on a daily basis. Thus, that at about 2 participants can complete the study until the next day. However, this does not work for larger studies for me, so I am trying to figure out a solution.

Thanks a lot in advance!

Best,

Jule