# Pavlovia dashboard and Pavlovia Gitlab resulting in 502 Bad Gateway Error

**URL:** <https://discourse.psychopy.org/t/pavlovia-dashboard-and-pavlovia-gitlab-resulting-in-502-bad-gateway-error/6485>\
**Category:** Online experiments\
**Created:** [January 28, 2019, 11:06pm UTC](https://discourse.psychopy.org/t/pavlovia-dashboard-and-pavlovia-gitlab-resulting-in-502-bad-gateway-error/6485 "2019-01-28T23:06:49Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![kevinhroberts](https://avatars.discourse-cdn.com/v4/letter/k/977dab/32.png) [@kevinhroberts](https://discourse.psychopy.org/u/kevinhroberts)\
**Post date:** [January 28, 2019, 11:06pm UTC](https://discourse.psychopy.org/t/pavlovia-dashboard-and-pavlovia-gitlab-resulting-in-502-bad-gateway-error/6485/1 "2019-01-28T23:06:49Z")

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URL of experiment:  
all experiments under username kevinhroberts

Description of the problem:  
When accessing the dashboard on pavlovia, I receive this error in Google Chrome:

 ![image](https://us1.discourse-cdn.com/flex002/uploads/psychopy/original/3X/a/d/ad25ed79c3668a5ed332048954b97e8443e731b6.png)  
The same error also happens in Firefox:  
 ![image](https://us1.discourse-cdn.com/flex002/uploads/psychopy/original/3X/6/1/6133b5c249abd99d5a18f343ae5047b6f305d6ef.png)

I was getting the same error on GitLab (it wasn’t finding any projects and eventually gave a similar 502 error) and now it just looks like this:

 ![image](https://us1.discourse-cdn.com/flex002/uploads/psychopy/original/3X/4/4/44848d02cbe0523d9b74f2ad05234e11638e4d3e.png)

I was doing this on my desktop, so I thought I’d also try my phone which is not on the same network. I also get a 502 error. Is this an issue on my end? Is anyone else having this issue?

Edit:  
This also affects my ability to run experiments. I can not run my experiment named “fg\_rec4”. Instead I get this error message when I try to run it online:

 ![image](https://us1.discourse-cdn.com/flex002/uploads/psychopy/original/3X/8/1/818d79de27bed34e6566d63cff7428d6b60d8da0.png)

I also get this error when I tried to run another user’s pavlovia experiment.

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**Author:** ![unagi\_pie](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.psychopy.org/unagi_pie/32/3111_2.png) [@unagi\_pie](https://discourse.psychopy.org/u/unagi_pie)\
**Post date:** [January 29, 2019, 3:24am UTC](https://discourse.psychopy.org/t/pavlovia-dashboard-and-pavlovia-gitlab-resulting-in-502-bad-gateway-error/6485/2 "2019-01-29T03:24:30Z")

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Same problem here. I can’t run any of my psychopy3 experiments. All result in a 500 (rather than 502) error. I can’t log onto my gitlab account either.

 ![image](https://us1.discourse-cdn.com/flex002/uploads/psychopy/original/3X/c/3/c3eedeb7b72b5aa68064c8c31f586306a8a45b6b.png)

Anyone know what’s going on?

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**Author:** ![jon](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.psychopy.org/jon/32/22_2.png) [@jon](https://discourse.psychopy.org/u/jon)\
**Post date:** [January 29, 2019, 8:41am UTC](https://discourse.psychopy.org/t/pavlovia-dashboard-and-pavlovia-gitlab-resulting-in-502-bad-gateway-error/6485/3 "2019-01-29T08:41:06Z")

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We’re on it. Looks like the server crashed. Should be up and ruining in a few minutes

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**Author:** ![jon](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.psychopy.org/jon/32/22_2.png) [@jon](https://discourse.psychopy.org/u/jon)\
**Post date:** [January 29, 2019, 9:20am UTC](https://discourse.psychopy.org/t/pavlovia-dashboard-and-pavlovia-gitlab-resulting-in-502-bad-gateway-error/6485/4 "2019-01-29T09:20:20Z")

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A few big projects during the night filled up the disk! We’re doing some restructuring and should be back v soon

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**Author:** ![apitiot](https://avatars.discourse-cdn.com/v4/letter/a/85f322/32.png) [@apitiot](https://discourse.psychopy.org/u/apitiot)\
**Post date:** [January 29, 2019, 11:08am UTC](https://discourse.psychopy.org/t/pavlovia-dashboard-and-pavlovia-gitlab-resulting-in-502-bad-gateway-error/6485/5 "2019-01-29T11:08:54Z")

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Good morning,

Further to Jon’s comments, we are now back up. Many apologies for the downtime!  
I took this opportunity to upgrade both the [pavlovia.org](http://pavlovia.org) server and gitlab.  
Best wishes,

Alain

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**Author:** ![Tal](https://avatars.discourse-cdn.com/v4/letter/t/54ee81/32.png) [@Tal](https://discourse.psychopy.org/u/Tal)\
**Post date:** [December 22, 2019, 9:18am UTC](https://discourse.psychopy.org/t/pavlovia-dashboard-and-pavlovia-gitlab-resulting-in-502-bad-gateway-error/6485/6 "2019-12-22T09:18:17Z")

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The same issue is happening to me right now!  
Is this the server or is it just me? (and if it is just me - how do I fix it?)

Thanks!

edit: Sorry, the error I get is different now:

 ![image](https://us1.discourse-cdn.com/flex002/uploads/psychopy/original/3X/1/d/1dd11828c85d3581bc709c92ee11de59657b6704.png)

And I get this error even if I log in with a new user and on a different computer, so it does seem to be a general problem…

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**Author:** ![Alex\_Boylan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.psychopy.org/alex_boylan/32/6579_2.png) [@Alex\_Boylan](https://discourse.psychopy.org/u/Alex_Boylan)\
**Post date:** [December 22, 2019, 10:32am UTC](https://discourse.psychopy.org/t/pavlovia-dashboard-and-pavlovia-gitlab-resulting-in-502-bad-gateway-error/6485/7 "2019-12-22T10:32:35Z")

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Can confirm it is a general error, currently receiving the same one when trying to access my account dashboard

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**Author:** ![apitiot](https://avatars.discourse-cdn.com/v4/letter/a/85f322/32.png) [@apitiot](https://discourse.psychopy.org/u/apitiot)\
**Post date:** [December 22, 2019, 10:42am UTC](https://discourse.psychopy.org/t/pavlovia-dashboard-and-pavlovia-gitlab-resulting-in-502-bad-gateway-error/6485/8 "2019-12-22T10:42:01Z")

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Good morning,

We experienced a temporary interruption of access to the data.  
We are back online. Many apologies!

Alain
