# Pavlovia confirmation email has not arrived in my inbox

**URL:** <https://discourse.psychopy.org/t/pavlovia-confirmation-email-has-not-arrived-in-my-inbox/46700>\
**Category:** Other\
**Created:** [February 27, 2026, 6:55pm UTC](https://discourse.psychopy.org/t/pavlovia-confirmation-email-has-not-arrived-in-my-inbox/46700 "2026-02-27T18:55:39Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![mb3258a](https://avatars.discourse-cdn.com/v4/letter/m/ee59a6/32.png) [@mb3258a](https://discourse.psychopy.org/u/mb3258a)\
**Post date:** [February 27, 2026, 6:55pm UTC](https://discourse.psychopy.org/t/pavlovia-confirmation-email-has-not-arrived-in-my-inbox/46700/1 "2026-02-27T18:55:39Z")

</div>

I created a Pavlovia account a few days ago using my university email. The confirmation email never arrived. I have tried re-sending it multiple times over the last few days, and I double-checked to make sure that it was typed in correctly. I’m not sure who to contact about this issue. Does anyone have any suggestions? Thank you!

---

<div class="post-metadata">

**Author:** ![KateT](https://avatars.discourse-cdn.com/v4/letter/k/59ef9b/32.png) [@KateT](https://discourse.psychopy.org/u/KateT)\
**Post date:** [March 7, 2026, 5:08pm UTC](https://discourse.psychopy.org/t/pavlovia-confirmation-email-has-not-arrived-in-my-inbox/46700/2 "2026-03-07T17:08:46Z")

</div>

Does your university have some sort of spam-trap in their email system that might be catching the Pavlovia confirmation email?