# No new data when "downloading results"

**URL:** <https://discourse.psychopy.org/t/no-new-data-when-downloading-results/47335>\
**Category:** Online experiments\
**Created:** [June 19, 2026, 12:31pm UTC](https://discourse.psychopy.org/t/no-new-data-when-downloading-results/47335 "2026-06-19T12:31:53Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Johannes](https://avatars.discourse-cdn.com/v4/letter/j/7ba0ec/32.png) [@Johannes](https://discourse.psychopy.org/u/Johannes)\
**Post date:** [June 19, 2026, 12:31pm UTC](https://discourse.psychopy.org/t/no-new-data-when-downloading-results/47335/1 "2026-06-19T12:31:53Z")

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I’m piloting an experiment online (Pavlovia) that I created in PsychoPy builder. Each time I run the experiment the number of “submitted” increases, but when i click “Download results” i can only see some old data files. The new ones apparently don’t get uploaded to Pavlovia. Is it because i don’t have credits and i’m in pilot mode? Each time I finish the experiment, a dialog about saving the data locally appears. That also puzzles me.

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**Author:** ![wakecarter](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.psychopy.org/wakecarter/32/5753_2.png) [@wakecarter](https://discourse.psychopy.org/u/wakecarter)\
**Post date:** [June 19, 2026, 4:09pm UTC](https://discourse.psychopy.org/t/no-new-data-when-downloading-results/47335/2 "2026-06-19T16:09:00Z")

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If you use a “Pilot” link then the data is only saved locally. To use a “Run” link you need a licence or credits.

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**Author:** ![Johannes](https://avatars.discourse-cdn.com/v4/letter/j/7ba0ec/32.png) [@Johannes](https://discourse.psychopy.org/u/Johannes)\
**Post date:** [June 19, 2026, 7:24pm UTC](https://discourse.psychopy.org/t/no-new-data-when-downloading-results/47335/3 "2026-06-19T19:24:59Z")

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thanks a lot for the answer!