# How to override default font (helvitica bold) because it crashes the experiment?
**URL:** https://discourse.psychopy.org/t/how-to-override-default-font-helvitica-bold-because-it-crashes-the-experiment/31230
**Category:** Coding
**Tags:** font
**Created:** [October 6, 2022, 12:26am UTC](https://discourse.psychopy.org/t/how-to-override-default-font-helvitica-bold-because-it-crashes-the-experiment/31230 "2022-10-06T00:26:45Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@Michael\_Wood](https://discourse.psychopy.org/u/Michael_Wood)
#### Post date: [October 6, 2022, 12:26am UTC](https://discourse.psychopy.org/t/how-to-override-default-font-helvitica-bold-because-it-crashes-the-experiment/31230/1 "2022-10-06T00:26:45Z")
When my program launches I get an error that the google font website is unreachable if the PC i’m using doesn’t have internet.
I’m not sure if this will happen every time, as I cannot currently get internet to the respective PC.
How would I go about making it so that the font “Helvetica bold” is not even loaded, and I load a default font?
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### Author:  [@JensBoelte](https://discourse.psychopy.org/u/JensBoelte)
#### Post date: [October 10, 2022, 8:07am UTC](https://discourse.psychopy.org/t/how-to-override-default-font-helvitica-bold-because-it-crashes-the-experiment/31230/2 "2022-10-10T08:07:17Z")
Hello,
it is not quite clear what you are referring to. Where do you load or set the font to Helvetica bold? Usually, I think it is OpenSans, at least on a Win-PC. Setting the font in a textbox is done via the format tab.
Best wishes Jens
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### Author:  [@TParsons](https://discourse.psychopy.org/u/TParsons)
#### Post date: [October 12, 2022, 1:06pm UTC](https://discourse.psychopy.org/t/how-to-override-default-font-helvitica-bold-because-it-crashes-the-experiment/31230/3 "2022-10-12T13:06:35Z")
I think Helvetica is one of the backup fonts it falls back on as it’s usually installed - try setting the font in your component to be the name of one which you know is installed locally.
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### Author:  [@Michael\_Wood](https://discourse.psychopy.org/u/Michael_Wood)
#### Post date: [November 6, 2022, 10:20pm UTC](https://discourse.psychopy.org/t/how-to-override-default-font-helvitica-bold-because-it-crashes-the-experiment/31230/4 "2022-11-06T22:20:30Z")
ok I switched to arial and hopefully that does it! The attached screenshot shows the error message. I’ll post back if the problem occurs again
