# Fail to install psycopy\_ext using pip install

**URL:** <https://discourse.psychopy.org/t/fail-to-install-psycopy-ext-using-pip-install/5055>\
**Category:** Other\
**Created:** [August 12, 2018, 2:49am UTC](https://discourse.psychopy.org/t/fail-to-install-psycopy-ext-using-pip-install/5055 "2018-08-12T02:49:55Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Qing](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.psychopy.org/qing/32/2758_2.png) [@Qing](https://discourse.psychopy.org/u/Qing)\
**Post date:** [August 12, 2018, 2:49am UTC](https://discourse.psychopy.org/t/fail-to-install-psycopy-ext-using-pip-install/5055/1 "2018-08-12T02:49:55Z")

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Dear all  
when I try to install PsychoPy in my PC(64-bit windows 7) according to the official installation procedure, but the terminal prompt showed that it could not install this module. I am just wondering whether someone also encountered this issue before, could you help me solve it?

Command ‘python setup.py eeg\_info’ failed with error code 3 in C:\user\Qing\AppData\Local\temp\pip-install-\_nq3b7hs\psychopy\_ext\

The error information was added below.  
 ![error](https://us1.discourse-cdn.com/flex002/uploads/psychopy/original/3X/a/5/a5b150bd0fa5ea8bc2de05d5d586e667d54e7e69.png)

Thanks

Qing He