# Errors on launching PsychoPy v2021.1.2

**URL:** <https://discourse.psychopy.org/t/errors-on-launching-psychopy-v2021-1-2/21363>\
**Category:** Builder\
**Created:** [March 16, 2021, 11:44am UTC](https://discourse.psychopy.org/t/errors-on-launching-psychopy-v2021-1-2/21363 "2021-03-16T11:44:44Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![philip.quinlan](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.psychopy.org/philip.quinlan/32/7251_2.png) [@philip.quinlan](https://discourse.psychopy.org/u/philip.quinlan)\
**Post date:** [March 16, 2021, 11:44am UTC](https://discourse.psychopy.org/t/errors-on-launching-psychopy-v2021-1-2/21363/1 "2021-03-16T11:44:44Z")

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Since upgrading whenever I launch the application on my PC I get this.

Ignoring it seems to be ok but its a little unerving nonetheless  
Philip.

Traceback (most recent call last):  
File “C:\Program Files\PsychoPy3\lib\site-packages\psychopy\app\_psychopyApp.py”, line 888, in onIdle  
idle.doIdleTasks(app=self)  
File “C:\Program Files\PsychoPy3\lib\site-packages\psychopy\app\idle.py”, line 105, in doIdleTasks  
\_doTask(taskName, app)  
File “C:\Program Files\PsychoPy3\lib\site-packages\psychopy\app\idle.py”, line 142, in _doTask  
currentTask’func’  
File “C:\Program Files\PsychoPy3\lib\site-packages\psychopy\app\pavlovia\_ui\menu.py”, line 97, in setUser  
pavlovia.getCurrentSession().setToken(token)  
File “C:\Program Files\PsychoPy3\lib\site-packages\psychopy\projects\pavlovia.py”, line 412, in setToken  
self.startSession(token)  
File “C:\Program Files\PsychoPy3\lib\site-packages\psychopy\projects\pavlovia.py”, line 437, in startSession  
self.gitlab.auth()  
File "C:\Program Files\PsychoPy3\lib\site-packages\gitlab\_init_.py", line 196, in auth  
self._token\_auth()  
File "C:\Program Files\PsychoPy3\lib\site-packages\gitlab\_init_.py", line 209, in _token\_auth  
self.user = self.objects.CurrentUserManager(self).get()  
File “C:\Program Files\PsychoPy3\lib\site-packages\gitlab\exceptions.py”, line 242, in wrapped\_f  
return f(\*args, \*\*kwargs)  
File “C:\Program Files\PsychoPy3\lib\site-packages\gitlab\mixins.py”, line 68, in get  
server\_data = self.gitlab.http\_get(self.path, \*\*kwargs)  
File "C:\Program Files\PsychoPy3\lib\site-packages\gitlab\_init.py", line 517, in http\_get  
streamed=streamed, \*\*kwargs)  
File "C:\Program Files\PsychoPy3\lib\site-packages\gitlab\_init_.py", line 491, in http\_request  
response\_body=result.content)  
gitlab.exceptions.GitlabAuthenticationError: 401: 401 Unauthorized

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**Author:** ![Glen](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.psychopy.org/glen/32/3378_2.png) [@Glen](https://discourse.psychopy.org/u/Glen)\
**Post date:** [March 16, 2021, 4:56pm UTC](https://discourse.psychopy.org/t/errors-on-launching-psychopy-v2021-1-2/21363/2 "2021-03-16T16:56:06Z")

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One of my students has the same error, and it stops responding. She has uninstalled and re-installed, but the same error occurs.

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**Author:** ![jon](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.psychopy.org/jon/32/22_2.png) [@jon](https://discourse.psychopy.org/u/jon)\
**Post date:** [March 22, 2021, 9:40am UTC](https://discourse.psychopy.org/t/errors-on-launching-psychopy-v2021-1-2/21363/3 "2021-03-22T09:40:59Z")

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Having an authorization error from gitlab over the last few days isn’t all that surprising given the issues with the datacenter fire.

Due to the [fire at the datacenter](https://discourse.psychopy.org/t/recovery-of-pavlovia-services-and-data-following-the-ovh-fire/21201/2) data (including usernames) created in Jan/Feb were temporarily unavailable. We’ve got access to all that data now and we’re providing both sets of data (pre/post fire) on [2 separate servers](https://discourse.psychopy.org/t/server-news-data-from-pre-fire-now-available-at-tmplovia-org/21552) and hopefully we’ll have everything merged back together by tomorrow (23rd March).

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**Author:** ![akiglc](https://avatars.discourse-cdn.com/v4/letter/a/f04885/32.png) [@akiglc](https://discourse.psychopy.org/u/akiglc)\
**Post date:** [April 4, 2021, 8:53am UTC](https://discourse.psychopy.org/t/errors-on-launching-psychopy-v2021-1-2/21363/4 "2021-04-04T08:53:00Z")

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Hello,  
I am having the same problem, I wonder if you have solved the problem, if so, how?  
Thanks in advance.