# Error with text

**URL:** <https://discourse.psychopy.org/t/error-with-text/18018>\
**Category:** Builder\
**Tags:** screen\
**Created:** [November 11, 2020, 10:40am UTC](https://discourse.psychopy.org/t/error-with-text/18018 "2020-11-11T10:40:06Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![victoria.anelo](https://avatars.discourse-cdn.com/v4/letter/v/3ab097/32.png) [@victoria.anelo](https://discourse.psychopy.org/u/victoria.anelo)\
**Post date:** [November 11, 2020, 10:40am UTC](https://discourse.psychopy.org/t/error-with-text/18018/1 "2020-11-11T10:40:06Z")

</div>

This shows on error:

Traceback (most recent call last):  
File “/Applications/PsychoPy.app/Contents/Resources/lib/python3.6/psychopy/app/runner/scriptProcess.py”, line 123, in whileRunningFile  
File “/Applications/PsychoPy.app/Contents/Resources/lib/python3.6/psychopy/app/runner/runner.py”, line 514, in onProcessEnded  
File “/Applications/PsychoPy.app/Contents/Resources/lib/python3.6/psychopy/app/runner/scriptProcess.py”, line 140, in onProcessEnded  
AttributeError: ‘NoneType’ object has no attribute ‘stdOut’

When I put the text it just shows me a screen but no text on it. I am new in this software and I have no idea what I am doing wrong that it doesn’t show my text.

Thank you

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**Author:** ![TParsons](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.psychopy.org/tparsons/32/8301_2.png) [@TParsons](https://discourse.psychopy.org/u/TParsons)\
**Post date:** [November 12, 2020, 10:46am UTC](https://discourse.psychopy.org/t/error-with-text/18018/2 "2020-11-12T10:46:41Z")

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This happens when the app can’t find the Runner window - what version are you using? This was an issue from 2020.2.2 to 2020.2.4, but there is a fix for it in 2020.2.5, so you may just need to update your version.

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**Author:** ![victoria.anelo](https://avatars.discourse-cdn.com/v4/letter/v/3ab097/32.png) [@victoria.anelo](https://discourse.psychopy.org/u/victoria.anelo)\
**Post date:** [November 12, 2020, 11:04am UTC](https://discourse.psychopy.org/t/error-with-text/18018/3 "2020-11-12T11:04:46Z")

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Great, thank you so much for your help. I will update it and lets see.

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**Author:** ![victoria.anelo](https://avatars.discourse-cdn.com/v4/letter/v/3ab097/32.png) [@victoria.anelo](https://discourse.psychopy.org/u/victoria.anelo)\
**Post date:** [December 10, 2020, 6:16pm UTC](https://discourse.psychopy.org/t/error-with-text/18018/4 "2020-12-10T18:16:32Z")

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Hey Mr. Todd,

I made the experiment and now I updated my computer and is showing an error message. I send you the description of the error that is showing as attached file, please help because I have no idea what any of that means!

Thank you so much!

Regards,  
Victoria Anelo Eguiluz

(Attachment psychopy\_traceback.txt is missing)

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<div class="post-metadata">

**Author:** ![victoria.anelo](https://avatars.discourse-cdn.com/v4/letter/v/3ab097/32.png) [@victoria.anelo](https://discourse.psychopy.org/u/victoria.anelo)\
**Post date:** [December 10, 2020, 6:20pm UTC](https://discourse.psychopy.org/t/error-with-text/18018/5 "2020-12-10T18:20:00Z")

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Sorry, it showed that that format is not acceptable. I send I again in pdf.

Thank you,

Regards,  
Victoria Anelo Eguiluz

(Attachment Traceback.pdf is missing)

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<div class="post-metadata">

**Author:** ![victoria.anelo](https://avatars.discourse-cdn.com/v4/letter/v/3ab097/32.png) [@victoria.anelo](https://discourse.psychopy.org/u/victoria.anelo)\
**Post date:** [December 10, 2020, 6:21pm UTC](https://discourse.psychopy.org/t/error-with-text/18018/6 "2020-12-10T18:21:52Z")

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hahah Im so sorry! It doesnt accept pdf either!.. I send you the message in this email:

Traceback (most recent call last):  
File “/Applications/PsychoPy.app/Contents/Resources/lib/python3.6/pyglet/ **init**.py”, line 378, in **getattr**  
AttributeError: ‘NoneType’ object has no attribute ‘\_create\_shadow\_window’

During handling of the above exception, another exception occurred:

Traceback (most recent call last):  
File “/Applications/PsychoPy.app/Contents/Resources/ **boot**.py”, line 498, in   
File “/Applications/PsychoPy.app/Contents/Resources/ **boot**.py”, line 476, in \_run  
File “/Applications/PsychoPy.app/Contents/Resources/psychopyApp.py”, line 104, in   
File “/Applications/PsychoPy.app/Contents/Resources/psychopyApp.py”, line 100, in main  
File “/Applications/PsychoPy.app/Contents/Resources/psychopyApp.py”, line 28, in start\_app  
File “/Applications/PsychoPy.app/Contents/Resources/lib/python3.6/psychopy/app/\_psychopyApp.py”, line 226, in **init**  
File “/Applications/PsychoPy.app/Contents/Resources/lib/python3.6/psychopy/app/\_psychopyApp.py”, line 262, in onInit  
File “/Applications/PsychoPy.app/Contents/Resources/lib/python3.6/psychopy/app/builder/ **init**.py”, line 7, in   
File “/Applications/PsychoPy.app/Contents/Resources/lib/python3.6/psychopy/app/builder/builder.py”, line 46, in   
File “/Applications/PsychoPy.app/Contents/Resources/lib/python3.6/psychopy/app/builder/dialogs/ **init**.py”, line 27, in   
File “/Applications/PsychoPy.app/Contents/Resources/lib/python3.6/psychopy/app/builder/validators.py”, line 27, in   
File “/Applications/PsychoPy.app/Contents/Resources/lib/python3.6/pyglet/window/ **init**.py”, line 1896, in   
File “/Applications/PsychoPy.app/Contents/Resources/lib/python3.6/pyglet/ **init**.py”, line 384, in **getattr**  
File “/Applications/PsychoPy.app/Contents/Resources/lib/python3.6/pyglet/gl/ **init**.py”, line 100, in   
File “/Applications/PsychoPy.app/Contents/Resources/lib/python3.6/pyglet/gl/lib.py”, line 141, in   
File “/Applications/PsychoPy.app/Contents/Resources/lib/python3.6/pyglet/gl/lib\_agl.py”, line 49, in   
File “/Applications/PsychoPy.app/Contents/Resources/lib/python3.6/pyglet/lib.py”, line 118, in load\_library  
File “/Applications/PsychoPy.app/Contents/Resources/lib/python3.6/pyglet/lib.py”, line 286, in load\_framework  
ImportError: Can’t find framework /System/Library/Frameworks/OpenGL.framework.

SO sorry for all the emails.

Thank you!

Regards,

Victoria Anelo Eguiluz