# Error when importing or getting the value for an xlsx doc

**URL:** <https://discourse.psychopy.org/t/error-when-importing-or-getting-the-value-for-an-xlsx-doc/28538>\
**Category:** Online experiments\
**Created:** [April 10, 2022, 7:50pm UTC](https://discourse.psychopy.org/t/error-when-importing-or-getting-the-value-for-an-xlsx-doc/28538 "2022-04-10T19:50:35Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![rortizterp](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.psychopy.org/rortizterp/32/10738_2.png) [@rortizterp](https://discourse.psychopy.org/u/rortizterp)\
**Post date:** [April 10, 2022, 7:50pm UTC](https://discourse.psychopy.org/t/error-when-importing-or-getting-the-value-for-an-xlsx-doc/28538/1 "2022-04-10T19:50:35Z")

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URL of experiment: [Pavlovia](https://pavlovia.org/rortizterp/engtoaslltt2)

Description of the problem: I was able to synchronize it but not run it. Error: **When importing condition: EngToASLLTTPracticeFilePath2.xlsx. When getting the value of resource: EngToASLLTTPracticeFilePath2.xlsx. Unknown resource.**

I have tried different ways to fix this. Downloading the new PsychoPy 2022.1.2, restarting the program, double checking the file name and file path. What do you suggest I do? Thanks in advance!  
Ricardo

![PsychopyPavloviaErrorMessage](https://us1.discourse-cdn.com/flex002/uploads/psychopy/original/3X/0/7/0733e5d1d0f16e178732249b155c1cc8d55236fc.jpeg)

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**Author:** ![wakecarter](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.psychopy.org/wakecarter/32/5753_2.png) [@wakecarter](https://discourse.psychopy.org/u/wakecarter)\
**Post date:** [April 10, 2022, 9:46pm UTC](https://discourse.psychopy.org/t/error-when-importing-or-getting-the-value-for-an-xlsx-doc/28538/2 "2022-04-10T21:46:50Z")

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Here are two links you should follow:

[https://psychopy.org/online/resources.html](https://psychopy.org/online/resources.html)

> [@"Unknown Resource" online, but works fine offline?](https://discourse.psychopy.org/t/unknown-resource-online-but-works-fine-offline/25793/10):
>
> I have a few minutes to write a reply now. I have one experiment still using the html folder where I have set “Use PsychoPy Version” to 2020.2.3 in Experiment Settings. For another experiment what I did was: Close the experiment in Builder. Download any existing data from Pavlovia. Delete the repository from Pavlovia. Delete the local .git folder. Delete the local html folder (after removing any files than only exist in it). Delete other unnecessary local files. Open the experiment in Builde…