# Error to log in experiment

**URL:** <https://discourse.psychopy.org/t/error-to-log-in-experiment/21605>\
**Category:** Online experiments\
**Tags:** pavlovia\
**Created:** [March 23, 2021, 12:25am UTC](https://discourse.psychopy.org/t/error-to-log-in-experiment/21605 "2021-03-23T00:25:25Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![pablo](https://avatars.discourse-cdn.com/v4/letter/p/ad7895/32.png) [@pablo](https://discourse.psychopy.org/u/pablo)\
**Post date:** [March 23, 2021, 12:25am UTC](https://discourse.psychopy.org/t/error-to-log-in-experiment/21605/1 "2021-03-23T00:25:25Z")

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URL of experiment:

Description of the problem:  
So, i have a problem to log in my experiment, as well as my account. This is the message it appears during the log in or trying to sync. my experiment again in pavlovia. Can someone please help me ☹

Traceback (most recent call last):  
File “C:\Users\pablo\AppData\Local\PsychoPy3\lib\site-packages\psychopy\app\_psychopyApp.py”, line 864, in onIdle  
idle.doIdleTasks(app=self)  
File “C:\Users\pablo\AppData\Local\PsychoPy3\lib\site-packages\psychopy\app\idle.py”, line 105, in doIdleTasks  
\_doTask(taskName, app)  
File “C:\Users\pablo\AppData\Local\PsychoPy3\lib\site-packages\psychopy\app\idle.py”, line 142, in _doTask  
currentTask’func’  
File “C:\Users\pablo\AppData\Local\PsychoPy3\lib\site-packages\psychopy\app\pavlovia\_ui\menu.py”, line 97, in setUser  
pavlovia.getCurrentSession().setToken(token)  
File “C:\Users\pablo\AppData\Local\PsychoPy3\lib\site-packages\psychopy\projects\pavlovia.py”, line 407, in setToken  
self.startSession(token)  
File “C:\Users\pablo\AppData\Local\PsychoPy3\lib\site-packages\psychopy\projects\pavlovia.py”, line 432, in startSession  
self.gitlab.auth()  
File "C:\Users\pablo\AppData\Local\PsychoPy3\lib\site-packages\gitlab\_init_.py", line 196, in auth  
self._token\_auth()  
File "C:\Users\pablo\AppData\Local\PsychoPy3\lib\site-packages\gitlab\_init_.py", line 209, in _token\_auth  
self.user = self.objects.CurrentUserManager(self).get()  
File “C:\Users\pablo\AppData\Local\PsychoPy3\lib\site-packages\gitlab\exceptions.py”, line 242, in wrapped\_f  
return f(\*args, \*\*kwargs)  
File “C:\Users\pablo\AppData\Local\PsychoPy3\lib\site-packages\gitlab\mixins.py”, line 68, in get  
server\_data = self.gitlab.http\_get(self.path, \*\*kwargs)  
File "C:\Users\pablo\AppData\Local\PsychoPy3\lib\site-packages\gitlab\_init.py", line 517, in http\_get  
streamed=streamed, \*\*kwargs)  
File "C:\Users\pablo\AppData\Local\PsychoPy3\lib\site-packages\gitlab\_init_.py", line 491, in http\_request  
response\_body=result.content)  
gitlab.exceptions.GitlabAuthenticationError: 401: 401 Unauthorized

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<div class="post-metadata">

**Author:** ![JensBoelte](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.psychopy.org/jensboelte/32/9060_2.png) [@JensBoelte](https://discourse.psychopy.org/u/JensBoelte)\
**Post date:** [March 23, 2021, 11:14am UTC](https://discourse.psychopy.org/t/error-to-log-in-experiment/21605/2 "2021-03-23T11:14:28Z")

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Hello,

the error message tells you that you do have access to the repo. There might be several reasons why this is the case, invalid password, token expired, 2FA, credentials aso. Make an internet search with “gitlab.exceptions.GitlabAuthenticationError: 401: 401 Unauthorized” see [here](https://discourse.psychopy.org/t/authentication-failed-when-syncing-via-the-command-prompt/21497).

Best wishes Jens