# Error message when uploading an experiment

**URL:** <https://discourse.psychopy.org/t/error-message-when-uploading-an-experiment/37452>\
**Category:** Online experiments\
**Created:** [November 9, 2023, 11:47am UTC](https://discourse.psychopy.org/t/error-message-when-uploading-an-experiment/37452 "2023-11-09T11:47:33Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![M11](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.psychopy.org/m11/32/4334_2.png) [@M11](https://discourse.psychopy.org/u/M11)\
**Post date:** [November 9, 2023, 11:47am UTC](https://discourse.psychopy.org/t/error-message-when-uploading-an-experiment/37452/1 "2023-11-09T11:47:33Z")

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Hi!

Description of the problem:  
I cannot upload an experiment to Pavlovia. I tried to open PsychoPy several times, created a new folder, logged out and logged in to Pavlovia. I get the following error message:  
Traceback (most recent call last):  
File “C:.….…\AppData\Local\Programs\PsychoPy\lib\site-packages\psychopy\app\pavlovia\_ui\sync.py”, line 162, in submit  
self.project.refresh()  
File “C:.….…\AppData\Local\Programs\PsychoPy\lib\site-packages\psychopy\projects\pavlovia.py”, line 636, in refresh  
raise ValueError(f"Could not find project with id `{self.id}` on Pavlovia: {requestVal}")  
ValueError: Could not find project with id `345526` on Pavlovia: {‘origin’: ‘[https://pavlovia.org/api/v2/experiments/345526](https://pavlovia.org/api/v2/experiments/345526)’, ‘context’: …

Can anybody help me with this problem?

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**Author:** ![Tim13](https://avatars.discourse-cdn.com/v4/letter/t/f17d59/32.png) [@Tim13](https://discourse.psychopy.org/u/Tim13)\
**Post date:** [November 9, 2023, 2:01pm UTC](https://discourse.psychopy.org/t/error-message-when-uploading-an-experiment/37452/2 "2023-11-09T14:01:17Z")

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I am getting the same error message. See below At one point, I think I saw that there was some maintenance being done to Pavlovia today and that the ability to add new users might be impacted. Is the same true for new experiments? I have tested this with 3 different .psyexp files etc. and get the same error.

Traceback (most recent call last):  
File “/Applications/PsychoPy.app/Contents/Resources/lib/python3.8/psychopy/app/pavlovia\_ui/sync.py”, line 162, in submit  
File “/Applications/PsychoPy.app/Contents/Resources/lib/python3.8/psychopy/projects/pavlovia.py”, line 657, in refresh  
ValueError: Could not find project with id `345537` on Pavlovia: {‘origin’: ‘[https://pavlovia.org/api/v2/experiments/345537](https://pavlovia.org/api/v2/experiments/345537)’,…

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**Author:** ![Tango](https://avatars.discourse-cdn.com/v4/letter/t/e36b37/32.png) [@Tango](https://discourse.psychopy.org/u/Tango)\
**Post date:** [November 9, 2023, 2:07pm UTC](https://discourse.psychopy.org/t/error-message-when-uploading-an-experiment/37452/3 "2023-11-09T14:07:01Z")

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I have the same problem, it’s probably because of maintenance.

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**Author:** ![Tim13](https://avatars.discourse-cdn.com/v4/letter/t/f17d59/32.png) [@Tim13](https://discourse.psychopy.org/u/Tim13)\
**Post date:** [November 9, 2023, 2:08pm UTC](https://discourse.psychopy.org/t/error-message-when-uploading-an-experiment/37452/4 "2023-11-09T14:08:09Z")

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Here is relevant text from the server maintenance information (full link below). It seems likely this is the issue.

> Similarly, some of you may notice that a newly created experiment is not appearing on their dashboard on [pavlovia.org](http://pavlovia.org/): it will also have appeared by Friday, at which point it will be possible to pilot it.

> [@Maintenance work on GitLab server: 2023-11-09 / 2023-11-10](https://discourse.psychopy.org/t/maintenance-work-on-gitlab-server-2023-11-09-2023-11-10/37434):
>
> IMPORTANT: server migration news for 9/10 Nov 2023. The final step of our server upgrade is now complete and should reach you very soon if you aren’t already on it (the server change takes time to get to be reflected on all Domain Name Servers so it’s unpredictable when it will reach you). You may notice issues such as results files not appearing immediately. See [below](https://discourse.psychopy.org/t/maintenance-work-on-gitlab-server-2023-11-09-2023-11-10/37434/2) for details.

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**Author:** ![apitiot](https://avatars.discourse-cdn.com/v4/letter/a/85f322/32.png) [@apitiot](https://discourse.psychopy.org/u/apitiot)\
**Post date:** [November 9, 2023, 2:32pm UTC](https://discourse.psychopy.org/t/error-message-when-uploading-an-experiment/37452/5 "2023-11-09T14:32:26Z")

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Good afternoon,

This is indeed a temporary, regrettably unintended, side-effect of today’s maintenance.  
Your experiment has been created on our GitLab server but it is not available just yet on the pavlovia server, which is confusing the PsychoPy Builder.  
I am on it and hope to have this sorted in a few hours, and certainly by tomorrow (Friday).  
With my apologies for the glitch!

Alain

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**Author:** ![Tango](https://avatars.discourse-cdn.com/v4/letter/t/e36b37/32.png) [@Tango](https://discourse.psychopy.org/u/Tango)\
**Post date:** [November 9, 2023, 3:33pm UTC](https://discourse.psychopy.org/t/error-message-when-uploading-an-experiment/37452/6 "2023-11-09T15:33:01Z")

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Good afternoon,  
Thanks for answering. I apologize in advance for the spam of my projects as I tried several times to create a new one.