# Error downloading resource when initializing experiment

**URL:** <https://discourse.psychopy.org/t/error-downloading-resource-when-initializing-experiment/26310>\
**Category:** Online experiments\
**Created:** [December 2, 2021, 6:27pm UTC](https://discourse.psychopy.org/t/error-downloading-resource-when-initializing-experiment/26310 "2021-12-02T18:27:36Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![kriszti](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.psychopy.org/kriszti/32/6860_2.png) [@kriszti](https://discourse.psychopy.org/u/kriszti)\
**Post date:** [December 2, 2021, 6:27pm UTC](https://discourse.psychopy.org/t/error-downloading-resource-when-initializing-experiment/26310/1 "2021-12-02T18:27:36Z")

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URL of experiment: [PILOT\_NAD\_signlang [PsychoPy]](https://run.pavlovia.org/lendulet_nyelvelsajatitas/pilot_nad_signlang)  
Gitlab repository: [MTA-BME Lendület Nyelvelsajátítás Kutatócsoport / PILOT\_NAD\_signlang · GitLab](https://gitlab.pavlovia.org/lendulet_nyelvelsajatitas/pilot_nad_signlang)

Description of the problem:  
When initializing the experiment and downloading the resources at the starting dialogue box, Pavlovia gives the following error message:

 ![error_message](https://us1.discourse-cdn.com/flex002/uploads/psychopy/original/3X/f/9/f95f37ab89d853ef41f009c85858f911f4a3ae03.png)  
The file in question IS in the repository:  
 ![repo](https://us1.discourse-cdn.com/flex002/uploads/psychopy/original/3X/1/f/1f9c86ea20c9e53affbc7a114ca8c1e1c3bfa1a1.png)  
And also, there is no problem with loading other files that has the same role in the experiment as this one. There are no typos, etc, and there seems to be no problem with the video file, either. When this file is removed from the trials, the experiment loads fine. How could this be fixed?

(The experiment was created on a different computer than the one used for uploading it, and was also edited in an older version of PsychoPy. Although it’s very unfortunate, we really wouldn’t like to rebuild the entire experiment due to version issues. ☹ )

Thanks in advance for any ideas! 🙂  
Kriszti

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**Author:** ![wakecarter](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.psychopy.org/wakecarter/32/5753_2.png) [@wakecarter](https://discourse.psychopy.org/u/wakecarter)\
**Post date:** [December 3, 2021, 11:32am UTC](https://discourse.psychopy.org/t/error-downloading-resource-when-initializing-experiment/26310/2 "2021-12-03T11:32:14Z")

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It seems to be working for me. Did you make any changes?

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**Author:** ![kriszti](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.psychopy.org/kriszti/32/6860_2.png) [@kriszti](https://discourse.psychopy.org/u/kriszti)\
**Post date:** [December 7, 2021, 11:08am UTC](https://discourse.psychopy.org/t/error-downloading-resource-when-initializing-experiment/26310/3 "2021-12-07T11:08:28Z")

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Hi, thank you for the fast response! Yes, for the moment, I’ve removed the trial in question, as there have been other problems with the experiment, as well, and I only can return to it later. But thanks anyways! Should I delete this post for now?

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**Author:** ![wakecarter](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.psychopy.org/wakecarter/32/5753_2.png) [@wakecarter](https://discourse.psychopy.org/u/wakecarter)\
**Post date:** [December 7, 2021, 11:32am UTC](https://discourse.psychopy.org/t/error-downloading-resource-when-initializing-experiment/26310/4 "2021-12-07T11:32:13Z")

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I would just leave it and then bump it back up when you return to the issue or fix it.

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**Author:** ![kriszti](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.psychopy.org/kriszti/32/6860_2.png) [@kriszti](https://discourse.psychopy.org/u/kriszti)\
**Post date:** [December 7, 2021, 11:33am UTC](https://discourse.psychopy.org/t/error-downloading-resource-when-initializing-experiment/26310/5 "2021-12-07T11:33:04Z")

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Thanks, okay!