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Downloading resources stops at a certain point

Hi everyone,

on January 3rd and 6th at about 1pm we encountered the following problem in our online study:

The participants opened the links of the experiment and the resources started downloading as usual. However, after a certain point, the download just paused and did not resume again. When the link was opened again, the download stopped again at exactly the same point.

The same happened when we tried different browsers or when we tried deleting the cache and the browser history.

Does anyone have an idea what the problem could have been and how we can fix it?

Thanks in advance!

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