# Cannot receive confirmation email to register for Pavlovia

**URL:** <https://discourse.psychopy.org/t/cannot-receive-confirmation-email-to-register-for-pavlovia/48174>\
**Category:** Online experiments\
**Created:** [October 19, 2026, 7:53pm UTC](https://discourse.psychopy.org/t/cannot-receive-confirmation-email-to-register-for-pavlovia/48174 "2026-10-19T19:53:44Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![taeddy515](https://avatars.discourse-cdn.com/v4/letter/t/b19c9b/32.png) [@taeddy515](https://discourse.psychopy.org/u/taeddy515)\
**Post date:** [October 19, 2026, 7:53pm UTC](https://discourse.psychopy.org/t/cannot-receive-confirmation-email-to-register-for-pavlovia/48174/1 "2026-10-19T19:53:44Z")

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Hi! I tried to register a new Pavlovia account using my two of my institutional emails, but neither managed to receive the confirmation email to proceed with registration. Does anyone have any intel on this?

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**Author:** ![wakecarter](https://sea2.discourse-cdn.com/flex002/user_avatar/discourse.psychopy.org/wakecarter/32/5753_2.png) [@wakecarter](https://discourse.psychopy.org/u/wakecarter)\
**Post date:** [October 19, 2026, 9:33pm UTC](https://discourse.psychopy.org/t/cannot-receive-confirmation-email-to-register-for-pavlovia/48174/2 "2026-10-19T21:33:33Z")

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Please could you PM me your institutional email addresses?

Do you know of anyone else at your institution who can receive emails?