Audio quality is not good, is distorted

Dear Psychopy community,

I am currently working on an online experiment that requires recording the participant’s voice. Unfortunately, the resulting audio track quality is not good, and I am facing the same issue when trying to upload another audio file in formats like .mp3.

I have tried several ways to improve the quality of the audio track, but none of them seem to work. I have also checked the forum and the documentation, but I couldn’t find a solution to this issue.

Has anyone encountered a similar problem before? Any suggestions on how to improve the audio quality or upload audio files successfully?

Thank you in advance for your help and support.

Best regards,

Arianna

If you have control over the compression settings, ensure that the audio is compressed using appropriate settings for the platform.